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"Good all-round.... Staff very welcoming, food great value and a good nights sleep. Value for money."

"The room was spacious and very well kept with a special drinks tray and fridge area. The bed was very comfortable and the feather pillows were wonderful. Thank you for a great stay in Bath"

"Spotless, if tiny, room."

"Clean room, and good facilities. I was particularly impressed with the feedback communications while i was staying in the hotel, good way to correct any issues before checking out. Overall good service "

"All staff were super helpful even when I left article in the room they went immediate to retrieve them. Polite friend and professional. I would definitely go back again"

"Lovely large room "

"Room was great as was breakfast. Nice to be high and out of the town. "

"Too small family room( 2 adults and 2 kids), and too small bathroom and toilet. Family room should have more space . Need more cloth hangers. We stay only 1 night so its ok to bear, but if more than 2 nights,it could be terrible experience."

"The only issue that we had was a smell of bad eggs in the Henry VIII Suite which once reported was quickly dealt with."

"The hotel was good value for money no hassle check in and a good nights sleep"

"My 5th stay"

"Great breakfast. Got free breakfast included as an upgrade"

"Great place to stay, will definitely use again "

"Friendly staff, clean rooms and good breakfast. Hotel is a little dated, in a great location and one of Cardiff’s historical building "

"Comfy and spacious with a good shower."

"Great friendly staff, room was immaculate "

"Staff very welcoming and friendly. Room Clean and comfortable. Excellent central location. Reasonably priced parking in hotel car park. Will stay there again."

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"Hotel is in a great location for the city centre. The room was very spacious and clean, and the staff were very friendly throughout"

"I was travelling on my own and found all the staff incredibly friendly and helpful. My room was spotless, with very good quality bedding and a comfy mattress. I didn’t have breakfast, so can’t rate that. I had dinner in the Brasserie and thought it excellent value. Would definitely stay this hotel again."