We had an absolutely flawless stay. The hotel looks very new and is in a very nice part of the city. Our suite was super spacious, comfortable, and very well equipped. The onsite restaurants were nice and convenient too. The red level inclusions were totally worth it, particularly because the staff at the red level lounge was extremely helpful and took very good care of us - special mentions to Berry, July, and Polina.
Gorgeous hotel. The amenities were excellent. They offered to wash 3 piece of clothing for free daily which is helpful during travel. The rooms were large as well.
The location was very good if you want to experience the accent Chinese cultural heritage. The hotel was very clean and spacious. We upgraded to a red level room on the fifth floor and it was well worth it. The staff were really friendly and helpful. Their breakfast was delicious with excellent variety showcasing many local dishes. I would stay here again without hesitation!
Staff was most helpful and friendly. We were upgraded to the Red zone and the amenities were so nice. I appreciate the birthday cake they thoughtfully sent to my room. I wish we could have spent more time just hanging out at the hotel. Breakfast buffet was one of the best in China.
Phantastisches Frühstück, nettes Personal, schöne Spa und Schwimmanlage, gemütliche Betten. Die Zimmer sind nicht mehr ganz neu aber gemütlich, wir hatten eines im 1. Stock mit Garten, das war sehr schön
El Gran Meliá Xian superó ampliamente nuestras expectativas. El hotel es limpio, con habitaciones amplias y cómodas (bañera + ducha, cama grande y cómoda, balcón...). El desayuno tiene una gran variedad y es de buena calidad, combinando elementos locales con otros propios de un desayuno internacional. En nuestro caso, nos hicieron upgrade al Red Level, que dispone de un salón propio con snacks, bebida y comida complementaria (sin coste añadido), lo cuál fue muy bienvenido. La ubicación es buena: hay un centro comercial justo al lado y el hotel está rodeado de jardines inmensos y muy bien cuidados. Con ride sharing (Didi o similares) se puede ir a cualquiera de los sitios turísticos, como los soldados de terracota, barrio musulmán, muralla, torres de la campana y el tambor... en una media hora a 45mins, por un coste muy ajustado. En definitiva, es uno de los hoteles más agradables en el que nos hemos alojado.
I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was clean. The red room which I had hotel room at thanks to Expedia was super exclusive to included happy hour that the tapas style food and drinks left us full.
Highly recommend this hotel, staff service is excellent, the room is quiet and comfortable, very clean and nice view. I will definitely be staying again.
We had an enjoyable stay at Gran Melia Xi'an. Our room was clean , spacious and have great amenities. All the staff especially the staff at the Red Level club lounge were helpful , friendly and spare no effort to make our stay a memorable one. We will definitely stay here again if we come back to Xi'an