โรงแรมที่มีสปาใน Xcaret

"Our stay at La Casa de la Playa by Xcaret was absolutely incredible! From the moment we arrived, everything exceeded our expectations. The staff was warm, attentive, and went above and beyond to make us feel welcome. The room was breathtaking so luxurious and beautifully designed that we honestly didn’t want to leave it. The food was outstanding, with so many delicious options to choose from. There are countless activities and experiences included, and we felt like there wasn’t enough time to...

"The buffet was awesome and changed daily. The wildlife was amazing and everywhere...we saw several different species of birds and fish. We saw Caotis and Pacas ...a Caotis joined us for lunch on day....Very cool . Lots of iguanas. We had a visit on our balcony from spider monkeys. The rooms are very spacious and we loved the little treats left by the hotel staff daily. The pools are massive and the swim up bars were great. The beach was pristine and since it was in a cove we didn't have to deal...

"Hermoso hotel, privado, limpio y bien ubicado y con personal muy amable, Fernando nos apoyo completamente desde el inicio y siempre fue increíblemente amable."

"I wouldn’t be writing this review if my husband hadn’t spent so much money on this vacation. First, Andrea, our concierge, was absolutely amazing. She was kind, attentive, and the highlight of our stay. Santi was also wonderful. Unfortunately, the rest of our experience was incredibly disappointing. For a resort that markets itself as luxury, the service was nowhere near the price. Many employees were rude, dismissive, and treated us like an inconvenience. Almost every request was met with “we...

"Beautiful is an understatement"

"Great location"

"Service"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."