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"客房乾淨"

"房間很大，床也很舒服"

"絕對是親切的服務！"

"老房子又在山上，霉味很重，但打掃得很乾淨，外面空氣也很好"

"客房確實乾淨無比，風格跟空間都讓人滿意，還配置了多功能的開飲機，缺點是週邊鮮少有餐廳"

"An exceptional hotel with a charming European ambiance and exquisite cuisine crafted by a chef who previously worked at a Michelin-starred restaurant. The service is outstanding—warm, attentive, and genuinely hospitable. Staying here feels like enjoying a European getaway, but with an even more welcoming atmosphere."

"道沿いで騒音が少し気になりますが、駅から近くて大変便利でした！"

"Great service and good room condition "

"房間真的超大，住起來很舒適，只是房間插座少，對於手機充電較不方便。對於此次住房體驗還算滿意，下次有機會會想再繼續住。"

"在竹北火車站正後方，交通相當方便，離三民路夜市近，用餐十分便利，冰淇淋🍦吃到飽，附加價值好。"

"離小吃、美食很近，很方便。還有停車位"

"I always enjoy the comfortableness in your hotel"

"客房乾淨舒適、服務人員熱情有禮貌、停車空間完善"

"Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best. "