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Sheraton Hsinchu Hotel

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near National Tsing Hua University

Take advantage of 2 coffee shops/cafes, a garden and an arcade/games room at Sheraton Hsinchu Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Lobby Lounge, offers brunch, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿6,170
฿7,127 total
includes taxes & fees
28 May - 29 May
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About this property

Sheraton Hsinchu Hotel

  • Luxury hotel near National Tsing Hua University
  • Take advantage of 2 coffee shops/cafes, a garden and an arcade/games room at Sheraton Hsinchu Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Lobby Lounge, offers brunch, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Other perks include:
    • An indoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • Express check-out, a reception hall and meeting rooms
  • Room features
  • All 770 individually furnished rooms boast thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with deep-soaking baths and free toiletries
    • 42-inch HDTVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Lobby
AJ Hotel Hsinchu
Zhubei
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
9.0 out of 10, Wonderful, 1,000 reviews
The price is ฿3,473
฿4,011 total
includes taxes & fees
29 May - 30 May
AJ Hotel Hsinchu
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 1100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TWD 770 for adults and from TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are not allowed in the club lounge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Sheraton Hsinchu Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Hsinchu Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Hsinchu Hotel on 28 May 2026 start from ฿6,170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hsinchu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Hsinchu Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Hsinchu Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Hsinchu Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Hsinchu Hotel located?

Located in the heart of Zhubei, this luxury hotel is within a 15-minute walk of FEDS Zhubei Shopping Center and Hakka Cultural District. Hsinchu County Stadium and Pleroma Spa are also within 2 miles (3 km). Hsinchu High Speed Rail Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 526 out of 855 reviews
Rating 8 - Good. 245 out of 855 reviews
Rating 6 - Okay. 52 out of 855 reviews
Rating 4 - Poor. 18 out of 855 reviews
Rating 2 - Terrible. 14 out of 855 reviews

Reviews

Verified

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
This is nice place to come and many dining options near around it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kok Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Zheng

Liked: Cleanliness, amenities, property conditions & facilities
Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kwong-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional. Very comfortable rooms. Spacious
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

ChienJung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel facilities are pretty good. Swing pool and the breakfast are awesome. The room is clean and quite. However, the pillows are too soft to me. Anyway, I still recommend to stay at this hotel.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mary Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the elegant look and safety of this 5-star hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, friendly staff, clean room
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was good and room was relatively large enough. But shower rooms are relatively old.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Good as usual
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hongtao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well maintained. But the room is a little old and worn out.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yong Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hsin ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hong

Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jing Chieh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
not sure if too many customer keep staying the hotel, i dont feel good in shower room, too many mold and dirt on the floor.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Sauber, sehr tolles Frühstück.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Yuhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感覺乾淨舒適
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Weiling

Liked: Cleanliness, staff & service, amenities
房間很大，乾淨舒適。唯一小缺點，三溫暖臨時關閉並沒有通知，又是在一個人潮多的週六，撲空的感覺有點失落。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

HSIAO HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔
Stayed 1 night in Oct 2025
Verified

8/10 Good

Janghun

Liked: Cleanliness, property conditions & facilities, room comfort

good

신주 대만에서 가장 좋은 호텔인거 같아요
Stayed 4 nights in Jun 2025