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"Clean room great staff and great location"

"The hotel was immaculate, the breakfast was excellent and, when we checked in, (we did reserve a room, but it was late evening), we got to choose the floor we wanted to be on and the location of the room even though they had 10 rooms available. I liked having that choice😊 We will stay again.The cost was very good, too."

"First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the...

"Clean comfortable room"

"Lovely area."

"Good"

"The room had a strong smell of cigarette smoke, which was unexpected since the hotel is advertised as smoke-free. Additionally, both the bathtub and the sink were clogged, making the stay less comfortable than expected."

"great hotel, would definitely stay again..."

"It’s easy to miss driving by. Building, parking area and pool are separated from the highway by a tree landscaped berm. The sign is small, tan-ish orange and partially hidden by trees on the berm. Made finding the entrance difficult. Once there, our stay was very enjoyable."

"All in all, it was a good value, but there was a male employee who was working when I checked in and whose behavior was similar to multiple people. I was ignored for over 10 minutes while he spoke on the phone. He issued me a card without asking for my ID and when I brought multiple packages in on a carrier, he gave me a second floor room where there’s no elevator. He was indifferent. he ignored us and I didn’t appreciate that."

"This Econolodge has an excellent location. For a very reasonable price, you are close to all the culture of Lenox and the rest of the Berkshires and you have Lake Laurel and October Mountain a short distance away. It's on a main road, so it's very easy to get where you're going, but traffic at night is minimal, so it's easy to get a peaceful rest. The basic amenities are very good: reliable wifi, tv with many cable channels, and a continental breakfast. It's not luxurious, but it's a great...

"Friendly staff and quiet"

"The room was acceptable however I had loud people next to me that didn’t stop until 3 am. So not good soundproofing."

"The parking lot is special with a green passenger lane design. I appreciate the amount of details and care of design in every corner,"

"This hotel is in a great location. The staff was nice and helpful and the room was clean and comfortable. Quiet location even though it’s on the main road. There was a nice pool and small gym area and a cute outdoor sitting space that was enjoyable in the later evening. A small bar/breakfast area if you needed it. Great hotel for a night or two."

"Y"

"Friendly staff, well appointed, clean, and the outdoor patio was welcome and unexpected!"

"Its good for a motel. Its clean and the staff were polite."

"It was a clean room and had all the amenities, I also liked that they provided some snacks as I came in late night. The only issue I had was when other people closed their doors it sounded like someone was hitting my door."

"We were pleased with the cleanliness of the facility, the polite and happy staff, the breakfast selections, and the quiet room."