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"We had a very warm welcome from the friendly staff and were shown to the room which was clean and bright. The food that evening was excellent, and as it was a warm evening we spent a pleasant time sitting outside with our drinks afterwards. Continental breakfast was served promptly at 8 am and the addition of fresh strawberries and blueberries was a definite plus! Check in / check out was swift and efficient. Just a couple of minus points:- The room door could only be opened with the key -...

"We enjoyed our stay. The host was most gracious. "

"The room I was given had a view from the window of a store room for gym equipment"

"The room was immaculate and loved the breakfast basket, great little touch, great big shower too, can't fault the room at all, staff were very friendly and helpful. Ant plenty of parking, will deffinately stay there again"

"My room was infested with moths and other bugs as well as being dirty - after squishing many bugs the final straw for me was a small black bug on the bed which I wasn't sure if it was a bedbug or not. We asked for another room which the staff were more than happy to do but unfortunately my children were not happy and were very scared so we had to check out after only being there for a couple of hours."

"The room was large, clean and comfortable. The reception staff were very helpful and the breakfast was great. Fantastic waitress. A great place to stay. "

"Excellent place"

"Couldn’t fault anything "

"I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means...

"The property was fine, could do with a repaint and maybe new carpets as it’s dated. But staff were lovely and food was nice There wasn’t many plug sockets in the room so we had to take turns in using the only socket available"

"Easy check-in, excellent staff, good bar area (again, excellent staff). Very good food, super local brews. Comfortable bed, great breakfast. Oh, and nice beer garden to boot. Would come here again and, if I lived locally, it would definitely be a regular haunt. Staff are superb."

"Generally the rooms are to a high standard. The breakfasts are excellent, and the staff really friendly. Easy car parking. Only quibble is that we tried to book another 2 day stay, the system didn’t allow this - wanted 3 or more: this may vary with time of year."

"Room was clean facilities good "

"Loved the bath tub! Amazing pressure and piping hot water"

"Very pleasant stay in a well maintained, very clean hotel with friendly, helpful staff. Food quality and service was good."

"Me and my daughter had a lovely stay here. Breakfast was lovely too and Rebecca couldn’t of made you feel more welcome , lovely place to stay would definitely recommend!"

"Très bon établissement, très pratique, avec un bon parking , bien situé. Le petit déjeuné vaut le coût. Le personnel est très sympathique, avec juste un bémol. Attention pour les non- anglophones, si vous avez déjà payé votre réservation, n’hésitez pas à insister pour bien faire comprendre que la chambre a été payée."

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!"