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"Wonderful hotel! I have stayed at several in this area (visiting family nearby) and this particular Hampton Inn has always been my favorite. The staff is fantastic and always very courteous & helpful. The breakfast and 24/7 coffee/tea/hot chocolate service is wonderful and everything is always kept clean and neat. Great options for breakfast and the rooms are clean and spacious. I will no longer stay anywhere else when I’m in the area. Pool/jacuzzi area is also a huge plus!! "

"Room was very dirty and smells like someone used the bathroom before we checked in. I would never booked again, no 1 came to take out trash from the room."

"The staff was great building needed some updates our Lyft driver seem a little out of it direction, wise, etc."

"Welcoming Staff was great, unfortunately, two separate staff members indicated smoking on the balcony was permitted. We found out it was not when the Sunday morning desk clerk, Jasmine, kicked us out of the hotel, and the manager avoided speaking with us for hours. his only concern was charging the $250 and kicking us out. Cleanliness was ok except for all the marijuana smoke odor throughout the hotel and most disturbing coming from the room next door to us. when we complained about it, twice...

"Not too bad, no"

"N/A"

"The floor we were on had a weird smell as well as our room. The curtain that is suppose to darken the room did not cover the window it was on a small track that you weren’t able to pull the curtain all the way, so the parking lot lights glared in our window all night! Will not stay there again. Glad it was only a one night stay there for us!"

"Excelente y clean "

"Gym is really nice and has bit of everything. Pool and hot tub a nice plus too"

"Perfect staff! Ty karanda!"

"staff is nice and kind"

"Nice hotel. But I was surprised that breakfast wasn't free, unlike other hotels in the area. I visit Springfield often, and chose that hotel because of the location. In the future, I will stay somewhere that's less expensive and serves free breakfast. "

"Clean room, friendly staff, & great location to food! "

"This was a great place to stay. Very friendly manager and clean rooms. Very affordable. It was perfect for our one night stay."

"Check in was at 3 pm but my room was not ready until 5 pm"

"Yes"

"Too much noise, rent ovation work going on to late at night"

"I booked 3 rooms for the weekend and all of them has bed bugs. We could not sleep at all, I had multiple bedbugs bites and went down at 3”2am asking for another room which they did But it had the same problem Bed Bugs. We decided to leave around 6am and had to come back around 10am to ask the manager for a refund which he was already aware because the night Receptionist asked for a refund of my money because he was aware of this problem. Terrible experience in this location."

"The staff are wonderful, kind and attentive. However the hotel is pretty run down, and their food quality leaves a lot to be desired. "