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"The hotel needs renovation, however, the staff were there to assist with whatever you need. Also, the environment is neat and safe."

"Great experience"

"Good"

"Definitely recommend"

"Tout était parfait "

"Im sure its normally fine but the elevator malfunctioned and suddenly dropped 6 floors, trapping me inside, and it was one of the most terrifying experiences of my life. After Ringling the alarm for ages, pressing yhe call number, --- hitting stop-- nobody answered the call button and nobody came. After some time I decided I had to take a chance and unstopped the elevator. It opened on 2, I ran out, and when I explained to staff the severity of the experience nobody seemed to bat an eye. Based...

"Place a small fridge in the room would be helpful"

"Walking distance to time square. Very clean and quiet. Cafe and breakfast available"

"a1"

"Excellent staff, the location is superb and the rooftop bar was very nice. The room was somewhat clean- bedding and bathroom, but the wall had something smeared on it- food I hope.. also our TV did not work as it said the “internet connection was weak” so maybe a loose connection? Overall it was good for the location but we will try a different one next time for the $250/night price point. "

"Good location & staff were really nice "

"Clean spacious rooms. Great location."

"I had a very good stay here. Staff were friendly and helpful, room was clean, comfortable bed, water pressure in shower was good, it was a bit on the hot side in NYC during my stay and the air conditioning in the room worked well, it was a great location right off Times Square and the rooftop bar was very good. I would stay here again for future trips."

"Perfect if you are spending the day out ad the rooms are functionaly just for speeoing and showering. Clean, great staff and great location. Amenities are basci: a tissue box would be a welcomed addition!"

"Checking in was quick and staff at the front desk were helpful, although they couldn't tell us what the included continental breakfast included. After check in I had to walk up 17 flights o stairs to my floor because the elevator wasn't working. Stood in the lobby (that was under construction) for an unexaggerated 15 minutes waiting for the elevator. The room itself was extremely clean and appeared to have been recently renovated. The shower had good water pressure even though the drain was...

"Good"

"Room was musty. Wallpaper coming off."

"good"