โรงแรมหรูแห่งนี้ตั้งอยู่ในWhite Plains ภายในระยะ 2 กม. จากมหาวิทยาลัย Pace University Law School และWestchester County Center ในขณะที่ ศูนย์โรงพยาบาลไวท์เพลนส์ และ ห้างสรรพสินค้า Westchester อยู่ห่างไปโดยใช้เวลาเดินไม่เกิน 15 นาที สามารถเดินไปยังสถานีรถไฟเมโทรนอร์ท, ไวท์เพลนส์ ได้เพียง 8 นาที
The hotel was clean big rooms and comfortable. Unfortunately the sauna in the women’s spa was out of order, the steam room not maintained well and there was no hot tub.
Wouldn’t give me hot water or a tablespoon of peanut butter to give medicine to my dog without paying for buffet or room service
despite destination fee including $20
No help with luggage
No help by valet
Noo one really present at front desk
room itself is nice and clean
Definitely not luxury service
We checked in
A water pipe broke
No a/c
No tv
Hallway and hotel smelled terrible
No answers when it will be fixed
No manager on duty
So far no compensation offered me and when I asked they said maybe they will give me 15000 miles for a 3 night stay which cost 60000 miles per night 180000 miles
Beautiful establishment. Great customer service from valet to doorman to customer service to cleaning staff. Professional atmosphere, gym was clean. Restaurant called Red Horse had excellent drinks and food. Across the street is a mall and Multiple stores and restaurants in the area. Great experience!
our room was very clean on beds very comfortable
staff friendly, breakfast wonderful
เข้าพัก 1 คืน, พฤศจิกายน 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Brandon
29 ส.ค. 2026
ไม่ชื่นชอบ: ความสะอาด
We only stayed for one night- was expecting a better experience based on it being a “5 star hotel”. However, it was more like a 3 star hotel at best. Despite getting there late at night - the room wasn’t completely clean. Found an empty water bottle next to the side of the bed, hairs in the shower, and probably more had we actually looked. The quality of towels,sheets, etc is definitely not 5 star.