โรงแรมใกล้มอลล์ White Oaks, ลอนดอน

"Check in was very slow. Only one employee at the 4:00 P.M. check-in time. They were interrupted by another employee for a long conversation while customers waited. We were told that room service was every other day. We stayed three nights and never had room service. We called down on the third day at 4:00 P,M. and requested missing items, which were delivered an hour later. The included breakfast is under staffed. The one employee worked very hard, but could not keep up."

"Rooms were clean.. staff at pool were not friendly. Breakfast at Shelley very good. Hot tub was good. I wish the slide was working more. It was shut down Sunday afternoon and still not on when we left Monday at noon"

"Very good value for the money."

"Check in and check out was super easy and the staff was friendly. The room was very nice and clean for the most part… the floor was a little dirty and sticky, but other than that, it was a great stay. Would definitely stay here again!"

"When we arrived & requested an early check-in the front desk was attentive and offered an equivalent room that was available. Upon entering the room it was set to an extremely cold temperature making the carpeted flooring soaked within a foot or so radius of the unit. We had opened the blinds to find an unpleasant amount of both dead and alive flys which was also concerning. When we arrived back at the hotel around 11pm, we got back into our room and settled in. The peace was short lived as the...

"Beautiful place"

"Clean"

"all was perfect"

"There is definitely some wear on aspects of the room (tears & stains in the rug), but overall, this hotel was decent for the price."

"Overall property was ok"

"Clean room! Great staff, and breakfast was great!"