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"Clean, comfortable, helpful staff and a good breakfast."

"Lovely room lots of character. The food is excellent and clearly very popular indeed the local area, definitely reserve a table. The staff are very friendly and helpful. They had a breakfast sandwich ready for me to leave early for work which was much appreciated. Will definitely stay again "

"Really nice."

"The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel."

"Without exception, every member of staff we interacted with was friendly and very accommodating. Would definitely stay there again."

"This hotel is just fantastic. Plenty of parking , spacious clean room with plenty of coffee/tea milk and fluffy towels . The location is brilliant for the new forest and beaches . There is an Indian restaurant next door which is delicious. The hotel has a microwave and plates cutlery si you can heat up your own food or left overs from the curry . I have had the most relaxing weekend break at this hotel and cannot recommend this highly enough . "

"Nice place, staff were very good, great bar & outdoor area, top notch breakfast 👍 Would definitely stay again"

"Well cooked and well presented breakfast. Room comfortable but was unable to wash or shower this morning as no hot water so a discount was given. Basin was cracked and did not hold water"

"Nice hotel, friendly staff, rooms could do with updating."

"If you like to be constantly disturbed throughout the night and a gratuitous early morning wake up call, then let me tell you - this place has got just the room for you! Room 202 will not disappoint! Situated directly above the kitchen/ staff area, this room is perfectly positioned for a nightmare stay. Whilst in this room you can expect music and kitchen noise until 10pm and you will really enjoy a very early morning wake up (talking 5am ish) from staff preparing breakfasts, whistling, plates...

"Friendly and very helpful staff throughout, which made everything easy. Good breakfast and dinner, a nice canal-side room, and about as convenient as it gets for the station."

"The room was very clean and the staff was lovely"

"Lovely hotel with friendly staff and good breakfast. Decent shower, comfy bed, and a coffee machine in the room is a nice touch."

"Unsatisfactory. No kettle in the room—I had to ask twice. Restaurant service was slow and inattentive. The steak pie had very little gravy, and the same staff member was on her phone at the service counter, so I couldn’t request more. No offer of dessert. The bedroom door emits a mini alarm when opened, which is irritating late at night. The walls are thin, with corridor doors slamming and disrupting sleep. At breakfast, up to five staff were gathered near reception, coming and going for drinks,...