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"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Good value for money"

"Rooms were spotless Spot on"

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Very pleasant stay, would definitely recommend"

"Excellent staff and we had a great room, which was very comfortable. We slept well. Breakfast was excellent and made to order with lots of options. Would definitely recommend and we would stay again."

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham."

"Awful"

"Great staff but starting to need a refurb to maintain twin standards."

"Hotel is large and difficult to manoeuvre with suitcases. Room was dated, but river view was lovely."

"Lovely BnB with convenient parking and spectacular breakfast. Extremely clean and well run, beautifully decorated and centrally located, it’s the perfect Whitely Bay base."