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"I had a wonderful experience at this hotel from start to finish. The check-in process was smooth and the staff was extremely welcoming and professional. The room was spotless, spacious, and very comfortable. The bed was cozy, and everything from the linens to the bathroom amenities felt high quality. The location was perfect — close to restaurants and shops, yet still quiet and relaxing at night. Housekeeping did a great job, and I appreciated the attention to detail throughout the property. Overall, it was a stress-free and enjoyable stay. I would definitely come back and recommend this hotel to anyone looking for comfort, cleanliness, and excellent service. "

"Great stay, staff were so attentive and kind. Loved our time at the Valle, will definitely comeback!"

"Peaceful and zen stay immersed in nature. Beautifully curated and maintained flowers and plants throughout the property. Friendly and attentive staff."

"Stinky Bathroom"

"Staff- beyond excellent Room - well equipped Cleanliness- spotless Amenities - plenty Staff went out of their way to make our stay comfortable "

"We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier."

"Good room, good service "

"My whole experience was absolutely amazing. Rooms were all the time in good condition. Staff was very attentive and courteous. Food was very hygienic , tasty as well as fresh. So much variety in food. They come to your table and make sure you are pleased with food if we need anything. Lots of activity to do in nature. Very informative. Staff was knowledgeable about Rainforest . Its children friendly .I highly recommend this place for families. Hope to visit again. 🙂"

" Yes very good "