"Stayed in an Urban room and would highly recommend. Very well appointed, clean, spacious, comfortable room with a nice bathroom. A very nice stay and we will be back."
"Thank you so much for the stay! Myself and my family really enjoyed this stay and we hope to book with yous in the future whenever we come back up to Auckland "
"Stayed at the Grand Chancellor Auckland and honestly, the rooms were great, the location was spot on, but let’s be real—the true five-star experience was the bar staff. I don’t know what kind of magic training they’ve had, but I’m convinced they could mix a cocktail blindfolded while simultaneously solving world peace."
"We stayed in a regular room, 3 adults with two queen beds. The room was large. I had asked for a shower chair and informed during booking that I will bring suction grab bars. After 3 days, the shower chair did not materialize. I was told the hotel could not get one. We moved to the smaller accessible room ( one leg amputee ).
The housekeeping staff did not place sufficient towels either they forgot towels or milk, or coffee or something. The stuff to make coffee or tea were old. We stayed...
