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Hotel Grand Chancellor Auckland

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Luxury hotel near SkyCity Casino

Located close to New Zealand International Convention Centre and Sky Tower, Hotel Grand Chancellor Auckland provides a coffee shop/cafe, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ฿2,496
฿2,870 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Hotel Grand Chancellor Auckland pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on 25 May 2026 start from ฿2,496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Grand Chancellor Auckland?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Grand Chancellor Auckland?

Checkout is at 11:00 AM.

Where is Hotel Grand Chancellor Auckland located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of New Zealand International Convention Centre, SkyCity Casino and Sky Tower. Queen Street Shopping District and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 10 minutes by foot and Daldy Street Tram Stop is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 781 out of 981 reviews
Rating 8 - Good. 154 out of 981 reviews
Rating 6 - Okay. 27 out of 981 reviews
Rating 4 - Poor. 6 out of 981 reviews
Rating 2 - Terrible. 13 out of 981 reviews

Reviews

Verified

10/10 Excellent

Judith

Wonderful breakfast, great staff, great location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, staff welcoming & clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the hotel very friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staffs are very helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff! The room had all we needed in it. Breakfast had great options from cooked to continental and also a range of drinks too.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel comfy beds central to everything
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly helpful staff, clean and tidy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and it was provided with all we needed. The staff were so helpful and they even helped us when my glasses broke! Food was great and a range of options for breakfast, same with the drinks as well.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to SkyTower and only three-quarter mile to port easy walk. Clean rooms and wonderful breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and easy. Central location, easy to walk around the CBD
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for an overnight stay in the city. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and high standard. Lovely staff and breakfast was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and was amazing view
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast quality. Nice tidy rooms with clean amenities. My only gripe was the shower towel quality. But very minor.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean, well-furnished. Staff were helpful, friendly and professional. Location was convenient. I would stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and location accessible as it’s in downtown core. Staffs are friendly and helpful!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at the Grand Chancellor as we used Auckland as a base for overnight trips for other parts of the island. Each time the room was very clean and comfortable, the hotel employees were friendly and helpful. We would definitely stay there again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional, friendly and helpful. Hotel room was clean and breakfast buffet had a lot of options to suit GF requirements.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern with very comfortable beds. It is excellently located just around the corner from the InterCity bus terminal, Sky City and the Sky Tower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aleki

Liked: Cleanliness
Nice relaxing
Stayed 1 night in Apr 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, friendly and accommodating staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue. Breakfast was excellent. Loved my omelet. Our room was pleasant to be in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed and nice shower.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel in a good location. There’s a bar and restaurant. We enjoyed the coffee shop that opened at 7:00
Stayed 2 nights in Feb 2026