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"The entire experience in this hotel was one for the books. Staff are extremely helpful and friendly; despite seeing how busy they are, they maintain their smiles. They make sure every guest is satisfied and comfortable. We did not want to anywhere during our stay. The relaxing onsen, massage chairs, unlimited ice cream were reason enough..not to mention the array of traditional Japanese breakfast (if that is your thing). There are other food options available too. Property is walking distance to Kyoto Station. Room is spacious compared to other hotels. "

"We were there for seven nights and found the hotel to be a delight. The hotel was modern, clean and conviently located. We were within walking distance of several of the shopping districts and key tourist destination, including the Kamo River, which is just a block away. There are several popular convience stores nearby and a plethora of restaurants to chose from. Transportation is plentiful and easily accessible whether you desire train, bus or taxi service. The staff were friendly, courteous and helpful and the rooms were spacious, clean and comfortable. We were very happy with our stay and would stay there again. We will be recommending this hotel to friends and family. For those planning to travel light, there are no do it yourself laundry facilities on the property; however, there is a quiet NetCafe/Laundry/Manga Library just a short alley way away."

"Good location near shopping, multiple dining options, near areas of interests and visiting spots. 2nd stay here. Staff were warm and friendly. DIY laundry (washing machine and dryer - guest access) at a nominal fee is available. Room size is bigger than the one at Osaka-Namba"

"Very convenient hotel . Extremely professional staff and excellent customer service . I love itv"

"Hotel is easily accessible from the Kyoto train station. Very convenient , room is clean and spacious for Japan standard."

"Excellent staff and location. Hotel was very nice"

"This hotel is really handy to explore Kyoto and beyond as the train station is 100m away."

"Nice property. It was a pit stop for all the tour companies so it had maintained a good standard "

"This is a beautiful property (very modern and well designed). Great location to many things (markets, restaurants, train station, bus, etc). Would totally come back again!"