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"The location is perfect!"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Very well organize, helpful staff, and clean accomodation"

"Great location. Hotel is run down"

"Great hotel! Room was really spacious and clean! And the aircon was an absolute dream during this heatwave. The bed was super comfortable and breakfast was really good. Staff were friendly and professional. I'll definitely stay again"

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Clean and quiet. Good location. Not having a window was actually kind of nice getting over jet leg."

"Fantastic location, with an amazing view."

"Lots of stains on carpet. Breakfast if extortionate. 33 quid for a full English! Stayed over 1 night and fire alarm went off 4-5 times until 3am. Staff did not know the cause and ensure it wouldn’t happen again… and It did. However, in the morning reception staff ensured a full refund without ask due to the inconvenience and lack of sleep. Bed was very comfy and mini bar was full with goodies :)"

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Lovely view from the breakfast room across the river to O2 Arena. Bedroom (standard) a good size, bath and shower in ours, much appreciated as we walked a lot and had very tired feet. Bed very comfortable with nice bedding, great aircon in room too. Breakfast was very good, plenty of choice and good quality produce. 10 minutes walk to East India DLR station. Morrisons local by station. Short walk to Canary Wharf with coffee shops and restaurants, we ate in Dishoom an Indian restaurant and found...

"A surprise to us is this hotel does not have air conditioning and also did not provide any fan. So during the hotter days of our stay in London, it was not very pleasant to stay inside the room."

"Wonderful room, location and service"