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"Unwashed cup in the room and empty shampoo dispencer. Pool closed for this "spa weakend." Hotel unable to provide a cooked breakfast and reluctant to offer a rebate. Premises dirty and staff surly. Bar service poor and prolonged delays in the dining room in spite of pre-ordered food. Far from the expected standard of a 4star establishment"

"A lovely welcome by the reception staff. No problems with the room and had a good breakfast. The only very small thing I noticed was some not very clean public areas, such as the stairs and the outside windows in the staircase (very dirty). Hokwever, they did not affect our stay. Slightly disappointed that we had to pay for hotel car parking. Very central location, handy for the city centre and easy to navigate to."

"This was our second stay there, on the first stay had no complaints at all. This time not so good Not really made to feel welcome and some of the staff were not friendly at all. The bedroom was like a sauna, unable to open window properly, and only one fan which didn’t do much at all, so no sleep for 3 nights. ( No aircon) Bars Restaurant all very nice but let down at breakfast by the dirty cups, jugs and teapots. We don’t go away very often and was very disappointed this time, hence won’t be...

"Everything, the hotel and room was spotless, staff really friendly"

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"Good breakfast and main meal selection, nicely presented and reasonably priced "

"Ensure each room has a fan or AC."

"Great location. Parking included. Great range of places to eat nearby. Exactly what we needed for 1 night stay"

"We enjoyed the room. Will come back."

"Sarah and Stuart are wonderful hosts, the breakfast is amazing, the rooms are delightful and the bed was so comfy. As always, we were made to feel so welcome. Would highly recommend a stay here in this wonderful home. "

"Great Hotel.., nice service., good breakfast. Reccommeded. Appreciated."

"Staff were good but the hotel was really busy and was undergoing significant rennovations. Nice clean room good space and good amenities."

"Staff was so helpful, breakfast was amazing, also room was amazing, excellent value excellent staff x"

"Breakfast was very good and freshly cooked with a wide choice"

"Lovely hotel. Staff very friendly. Somewhat basic but just what we needed. Thank you"