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"nice staff very friendly"

"Pros: close to train stations, shopping etc. luggage storage was full so they let us in our room early! Cons: bed sheets had stain, water comes out of the shower onto the floors, loud outside the building on weekends and their luggage storage was full again when we checked out…"

"The place is beautiful in the lobby but the room are super tiny and the phone didn’t work in the room. Other than that it was a great location close to everything!"

"Kamers zijn echt heel klein. Als je lang blijft met 2 en wat bagage mee hebt lijkt het me moelijk praktisch gezien. Wij waren er voor een nacht voor de terug naar huis vlogen. De ruimte beneden en rooftopterras zijn wel een goede aanvulling op de kleine kamers. Wel alles zeer proper"

"Good"

"Room didnt have air conditioning. we had to open our dor to"

"Wish there was a fridge in the room and a little more updated however the location was excellent. The garage where we stored our car for the weekend was a block away and the subway was right outside our hotel. Highly recommend."

"Nice experience"

"The rooms were not as advertised. Extremely small & severely outdated. Had hair on the supposedly fresh towels. The bathroom walls & floor were soaked with condensation from the shower. Definitely a slip & fall waiting to happen. No ventilation in the room or bathroom. It’s either extremely hot/humid. Noise from other floors & doors slamming. The cleaning crew have no awareness that guests might be sleeping so they proceed to move about making all the noise in the world. We had no choice but to...

"Check in was a mess. Staff couldn’t find my reservation. Then said I only paid for one night when I had paid in full for entire stay. Then said she would need a $450 incidental deposit fee on my card. I pulled up my reservation invoice and suddenly she found everything. What a mess plus she was rude."

"Rooms were smaller than expected, but well air conditioned. Elevator was extremely small. There was no city view on 10th floor and essentially no window. Room was fairly clean and staff was very nice."

"Clean room. Just wished they had something different then the same thing everyday for breakfast"

"Staff was unwelcoming. Elevator unreliable and 3 different levels in the bathroom which cause one family member to fall. Stale room with window unit AC. Did not stay the night at the property, didn't even stay an hour. When told lobby staff, all they said was checking out early? Ok."

"The stay at the hotel was fantastic. My issue is directly with Expedia customer care. I've been a customer for over 10 years and I was assured an issue would be resolved with my reservation and it was not. I accidentally booked the wrong weekend and the booking was not refundable, however I immediately called customer service and the hotel directly. I was told that Expedia needed to email the hotel directly with the correct date and I would be rebooked without a penalty. For 3 days I...

"Good for solo tourist and walkable to attractive buildings and 5th avenue."

"El desayuno muy bueno aunque pienso debería ser para todos los huéspedes como otros hoteles"

"Great location! Staff were very accommodating. Room was clean and we enjoyed the complimentary wine and cheese."

"I enjoyed a 4 night stay at this hotel whilst in holiday with my Mum. The room was perfect - great size, comfy beds, plenty storage and ideal bathroom. It was in a great location - handy for the subway and loads of great restaurants nearby. The staff were excellent- really friendly amd helpful. The cafe on site was ideal to grab a coffee and croissant before heading out for the day. All in all, a fantastic find!"

"Clean and friendly"