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"Enjoyed our stay with nice facilities and restaurant and lovely location"

"Lovely location, great staff, Oak Room was really nice!"

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"Parking was usually available roadside in front of the property."

"The location for visiting Liverpool was brilliant with the iconic 'Ferry cross the Mersey' just a 10 minute walk away as well as regular and frequent buses to other parts of the Wirral. We had a great view from our room over the Mersey to Liverpool. Our room was really comfortable, breakfast freshly cooked and delicious. Dave and his lovely Mum went out of their way to make us welcome with excellent advice about where to go and how to get there. We really enjoyed our stay and would recommend...

"The staff was very helpful and it was a great location and rooms very good"

"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."

"Clean and convenient"

"Room was lovely & clean, staff were friendly & helpful, lots of parking available & an EV charge point"

"Loved the pixie pod - nice little area and very clean. Staff a little chaotic in restaurant"

"Lovely stay at this hotel. Only downside was the queue when checking in and lack of options to buy a bottle of cold water when I got back on Saturday night."

"Great breakfast. Friendly staff and room clean"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"This hotel is in a great location for travelling from Liverpool Airport! Access is easy and rooms are quiet and comfortable with all the amenities tea/coffee and iron! We missed breakfast because of an early flight. Continental is served from 4am and buffet from 6am. I have added a pic which shows the departure terminal across from the hotel this was taken from our room. Highly recommended 👌"

"Grubby, bad smell Ended up in a twin room even tho paid for King"

"The counter, breakfast staff were helpful and pleasant. What I did not like and should have made a fuss about was the evening meal. The fries were over cooked and hard. The onion rings had been cremated, dark brown and burnt. I left half the meal as it was disgusting. I thought then and hoped the morning breakfast wasn’t going to be the same. Luckily it was excellent, must have a different chef for evening and breakfast meals."

"Check in was a bit antiquated. Paper and pen in the 21st century. Also 2 reception desks but with unequal queues. Bend linen a bit starchy, and of course they all use that industrial cleaner from sketchleys which smells terrible The towels smelt terrible as well It really should be that the linen and towels are cleaned with a domestic soap powder like aerial or bold, or with a conditioner like comfort so that customers get the wow factor of the room smelling like home rather than a hospital."

"Beautiful, clean and centrally located. Perfect for exploring Chester. The staff were so pleasant and helpful to us whenever we called on them for help."

"Wonderful hotel and restaurant on large beautiful property. Excellent staff and very nice rooms. We loved it!"