Search Hotels Near Walker Ice and Fitness Center, Grand Rapids

"The room was not clean, the TV wouldn’t work right. The rooms smelled and the area around the hotel was not maintained or cleaned properly . Elevators dirty ice was sticky and messy. This hotel is also very understaffed."

"Great breakfast, cool old building, love the floors. Awesome location."

"The stuff at the desk was very rude. I wouldn't stay there again."

"An absolutely beautiful hotel, staff was also great!"

"No hotel parking available. Must either park in the street or a ramp owned by the city if you want to park close to the hotel. "

"Such a great hotel over all"

"Good stuff "

"Pretty good breakfast!"

"I booked this property thru Expedia-DO NOT DO THIS!!! I got to the property and did not have a room which I had already paid for in advance!!! To change the reservation I was charged a LARGE fee and Expedia had false advertising free change/cancellation! They do allow the change but claim TRU charges a fee of so basically my 2 night stay changed to 1 night for same price as 2 nights! It was a legit nightmare. Then I get there and they don't have me down for a room and are sold out. So I pull up my confirmation and by some weird miracle they find a King room for 3 of us, but we made due. There was a smell in the room like old smoke, bed was ok, room is TINY!!!! Pool is small, staff did try to be helpful but no one refunded anything or offered anything. I also had to sit on the phone with EXPEDIA for over an hour to get them to "move the funds paid to the hotel" to cover the room. It was all such a joke and needless to say I would never ever ever deal with EXPEDIA again. And Tru obviously partners with them and there is an issue there too! Comfort Suites next door was much nicer and big rooms!!!!"