โรงแรมใกล้สวนสัตว์ John Ball, Grand Rapids

"It was clean and comfortable. Pleasant staff and worth the cost. Only wish the 2 complimentary drinks were offered until bar closed. Both days we had activities with the kiddos during the time it was available. "

"I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation! "

"Great breakfast downstairs, good location "

"The staff were so nice and happy to see us "

"Everything was great"

"The pool could maybe fit 3 people, no hot tub"

"Clean rooms. Close to restaurants and events "

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper...

"The photos really didn't do this hotel justice - it's very attractive and welcoming. The bed was very comfortable, the room was well-decorated and spacious, and the communal spaces were very nice. We were able to park right out front on the street and walk to many dinner and entertainment options. Be aware that not all rooms have windows, so if that's important to you, be sure to verify before reserving your room. We absolutely loved this hotel and will be back!"

"This hotel was perfectly located. And beautiful all around "

"This hotel is very clean, has a great breakfast and is ideally located right downtown within short walking distance of everything you'd want to do downtown (museums, restaurants, entertainment). It was our second time staying here, once as an adult couple and once with our child. The only negative things I have to say is that the pool area is not ideal. It is very small, the room and the actual swimming pool. The other negative is a smaller on. They will "offer" you parking, but it is charged...

"Everything was great! "

"Staff were very friendly. Very clean, nice, updated, spacious room. Big, clean bathroom with a sliding door that doubles as a closet door. No tub in our room (not sure if all rooms are like that) but it had spacious stand up shower. Breakfast was good, with several hot food options (there was almond milk, too!). Plenty of nice seating downstairs. Nice gym with some good equipment. The ONLY thing I wasn't super happy about was the pool/spa. We went down around 9:30 and it was packed. It was a...

"I will be returning in my next stay."

"The kitchen set up is wonderful. The rooms are spacious and clean. Breakfast is great with many options. "

"Breakfast fresh/ coffee old"

"Pool Water Needs addressed. Only thing we had issues with. PH and Salt/Chemical Content was Way too High. Burning Eyes, and Our Kids Had Rashes all over Neck and back and legs. Their Suits were Bleached from Pool Water. We were told, No Maintenance Personnel was Available on the Weekend. The Pool is the Highlight for the kids, So their Opinions and Comfort is Most Important. Thanks. "

"Room was terrific pool was great"

"Normal hotel not a heart winning"