Search Ryokan in Vernon

"I am in Kelowna to be with my partner while he's in hospital. Sandman staff is compassionate, helpful and timely with requests and questions. My rooms have been perfectly clean, easily accessed and comfortable to rest in. The pool is clean, the hot tub is large enough for multiple people and the dining is super close for those with mobility challenges. Sandman had been so kind, taking much of the stress of this journey away and letting me feel human. Thank you so.. so much to everyone that has helped me these last 10 days. I'll be here longer than this.. but they have been so accommodating and I do look forward to telling my friends and family how cared for I was by this hotel staff. Thank you everyone, from every piece of my heart."

"Clean rooms, easy location to get around "

"The staff is super friendly and accommodating. Kelowna is a high crime city compared to where we originate and we had a small issue with a non-guest trying to gain access to our room.( break in) . The staff quickly remedied the situation by adding more security features to the room window. They did offer to move us as well but we declined as we were happy with the fix. The hotel is great value , with a full kitchen and in a great location. Its not safe to walk around at night in kelowna though."

"Large room nice"

"Passing by the river at the hotel is a highlight—the views from every room are remarkable. The pool is a nice size, though the strong smell of chlorine was not pleasant. The hotel is very clean and conveniently located, just a 6-minute drive from beautiful Kalamalka Lake. Nice & helpful staff - complementary coffee and water ."

"Liked large rooms, table & chairs. Disliked soft beds & limited cable channels."

"Very nice staff."

"Good breakfast"

"We had a constant ringing in our room and could not get the tv working. No ice on our floor. The fellow that came to our room finally got the tv working but could not understand English. He could not get the remote working and didn’t know what I was asking about the ice machine. The mgr at the desk came up and could not fix the remote and didn’t understand about the constant ringing. He just shrugged and handed back the remote. Picture was distorted as well. The ringing Was way worse when tv was off. We will never stay here again. I mentioned the ringing and broken ice machine to the lady at desk in the morning. She said she would look into it. Breakfast at 25% off was very good."