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Family Suite

3.0 star property
Bed & breakfast in Surrey with free parking

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Photo gallery for Family Suite

Comfort Suite, Multiple Bedrooms | Private kitchen | Microwave, toaster, freezer
Interior entrance
Comfort Suite, Multiple Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, iron/ironing board
Front of property
Family Suite, Multiple Bedrooms | Living room | Heated floors

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Suite, Multiple Bedrooms

Comfort Suite, Multiple Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, iron/ironing board

Comfort Suite, Multiple Bedrooms

Highlights

Heating
Kitchen
Pillow menu
Separate bedroom
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • 79 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, Multiple Bedrooms

Grand Suite, Multiple Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, iron/ironing board

Grand Suite, Multiple Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Pillow menu
Separate bedroom
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
Shower/bath combination
  • 46 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Family Suite, Multiple Bedrooms

Family Suite, Multiple Bedrooms | 2 bedrooms, premium bedding, pillow-top beds, iron/ironing board

Family Suite, Multiple Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Kitchen
Pillow menu
2 bedrooms
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • 88 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Double Bunk Bed

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About the area

Map
13305-87B Ave., Surrey, BC, V3W 6B9

What's nearby

  • Surrey Arts Centre - 12 min walk - 1.0 km
  • Holland Park - 3 min drive - 2.9 km
  • Guilford Town Centre - 8 min drive - 6.5 km
  • Hard Rock Casino Vancouver - 12 min drive - 11.3 km
  • Metropolis at Metrotown - 20 min drive - 19.6 km

Getting around

  • Gateway Station - 6 min drive
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows, BC (YPK) - 29 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Akash Chaat House & Restaurant - ‬3 min drive
  • ‪Aggarwal Sweets - ‬3 min drive
  • ‪The Samosa House - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Family Suite

Property highlights
Family Suite provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property
Room features
All guest rooms at Family Suite feature thoughtful touches, such as premium bedding and heated floors, as well as amenities, such as pillow menus and free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with shower/bath combinations and shampoo
  • Heated floors, microwaves and toasters

Languages

English

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Empress Palace Hotel

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Virtual front desk

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Freezer
  • Microwave
  • Toaster

More

  • Ceiling fan
  • Heated floor
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number PM171995840

We should mention

This property does not have any lifts

Property is also known as

Family Suite Surrey
Family Suite Bed & breakfast
Family Suite Bed & breakfast Surrey

Frequently asked questions

Is Family Suite pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Suite?

Self-parking is free at this property.

What time is check-in at Family Suite?

Check-in start time: 2:30 PM; check-in end time: 10:00 PM.

What time is check-out at Family Suite?

Checkout is at 11:00 AM.

Where is Family Suite located?

Situated in Surrey, this bed & breakfast is within a 15-minute walk of Taj Park Convention Centre, Bear Creek Park and Surrey Arts Centre. Holland Park and Green Timbers Urban Forest are also within 2 miles (3 km).

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Family Suite Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 18 out of 91 reviews
Rating 4 - Poor. 11 out of 91 reviews
Rating 2 - Terrible. 10 out of 91 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Youngsook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host responded quickly to all my messages, which was very helpful. The location was great, and the place was quiet and peaceful, so I was able to relax well. I’d love to stay here again next time!
Stayed 2 nights in Apr 2025

10/10 Excellent

Wali Mohammad

Liked: Cleanliness, staff & service
Good and relax please for family
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a good stay, except that one of the gas stove's burners wasn't working very well
Stayed 2 nights in May 2025

6/10 Okay

Christopher

The suite was nice, and the bed and bunkbeds were comfortable, however the fan in the bedroom did not work. The lack of privacy due to the yard being used as staging for an event next door was a bit jarring, and would have been good to know before hand, in addition the event was quite loud into the early morning. Otherwise very convenient to transit and last -minute essentials!
Stayed 4 nights in Jun 2025

2/10 Terrible

Lyzel

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should do a review about this property before posting it for people to stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

A.

Liked: Staff & service, property conditions & facilities
nice place just need more cleaning .
Stayed 1 night in Mar 2025

2/10 Terrible

Kate

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend anyone to stay here. Such a eerie, moldy smelling, dusty, unsanitary place. Save your cash. The beds dont even have box springs. Its such a dark depression vibe. Doesnt even have a TV! some "pitiful" family suite.
Stayed 4 nights in May 2025

2/10 Terrible

Ankit

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not clean. beds were horrible. I am expecting discount. Will never go there again. doors were jam. No heating system. I wasted my money
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Lots of room for everyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great affordable place to stay. The place was clean and hosts were responsive and friendly
Stayed 1 night in Aug 2024

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable and spacious space. Very responsive and accommodating host
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taylor Swift overnight place

Every thing was just okay. It was just a place to stay with a reasonable price for our one night in Vancouver for Taylor Swift concert.
Stayed 1 night in Dec 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family is clean and the staff is welcoming
Stayed 3 nights in May 2024

10/10 Excellent

Prabh

Great place to live
Stayed 3 nights in Apr 2024

8/10 Good

Oluwadare

Liked: Cleanliness, staff & service
Traveled with family, had a great stay at this property and owners were quick to respond to requests. However, the bunk mattresses and TV requires upgrades, other than that we had a lovely stay 😀
Stayed 4 nights in Jun 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was comfortable to live. Good for two persons or more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruthbell

Liked: Staff & service, amenities, property conditions & facilities
It was nice and very safe area thank you!
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

it was ehh

it was ok. the pictures show a kitchen in the family suite but there’s no kitchen or TV. just some beds, bathroom, microwave and mini fridge. heating took too long to turn on.
Stayed 1 night in Jan 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and accommodating host
Stayed 1 night in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good for Family, spacious.
Stayed 3 nights in Aug 2023

2/10 Terrible

Yahel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was the worst experience, it had bed bugs in the matresses and not enough pillows, plates and behind the beds was to dirty, the stove was broken I dont know how expedia let them announce. Never never recommended this place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, I will book it again when I’m in Surrey
Stayed 2 nights in Apr 2023

10/10 Excellent

JU-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

The owner is very friendly and the facilities are complete and convenient.
Stayed 1 night in Oct 2023

10/10 Excellent

Deepali

Liked: Cleanliness, staff & service
I enjoyed the outdoor patio. It was peaceful. Thebbeds were comfortable.
Stayed 1 night in Jun 2023