Front of property

Reviews of Cambie Hostel Gastown

2 out of 5
Cambie Hostel Gastown
310 Cambie Street, Vancouver, BC

Reviews

6.6
Rating 10 - Excellent. 113 out of 556 reviews" "
Rating 8 - Good. 153 out of 556 reviews" "
Rating 6 - Okay. 130 out of 556 reviews" "
Rating 4 - Poor. 77 out of 556 reviews" "
Rating 2 - Terrible. 83 out of 556 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. The staff make it an easy stay.
Stayed 2 nights in May 2024
Response from Front Desk on 19 May 2024
Hi there,Thanks for your feedback. I'm glad you had a great time, we hope to see you soon again.Cheers!

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was just not it. I refused to stay due to how the staff treated me and the cleanliness of the front desk/close by area. I am usually quite tolerant of issues, but I just could not stay here because of how different the place was compared to what was addressed in the description.
Stayed 1 night in May 2024
Response from Front Desk Staff on 16 May 2024
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to maintain a high standard of cleanliness and service, and we regret that we fell short during your visit. Your comments are very important to us, and we will address these concerns with our team to ensure improvements are made. We also understand that you decided not to stay after hearing the house rules, and we apologize if they were not communicated clearly or you didn't agreed with them (that is a requirement to stay at the hostel).We hope you might consider giving us another chance in the future to provide a better experience.Best regards,

8/10 Good

September Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. This property is nearby the groceries, mall, canada place and the steam clock. Accessible public transportation.
Stayed 1 night in May 2024
Response from Front Desk Staff on 15 May 2024
Dear Angel,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and appreciated our convenient location near groceries, the mall, Canada Place, and the steam clock. It's also great to know that you found public transportation easily accessible.We hope to welcome you back soon for another enjoyable stay!Regards

6/10 Okay

Colin

Disliked: Cleanliness, property conditions & facilities
The bathroom had three stalls and two of the toilets were broken. The showers were also difficult to use with the tap being loose and very difficult to find hot water setting.
Stayed 2 nights in Apr 2024
Response from Front Desk Staff on 8 May 2024
Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience caused by the issues with the bathroom facilities. It's disappointing to hear that two of the toilets were broken and that the showers were difficult to use due to loose taps and a lack of hot water settings.Please rest assured that we take these concerns seriously, and we will address them promptly with our maintenance team to ensure that our facilities are fully functional and comfortable for our guests.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a better experience in the future.Warm regards, The Cambie Hostel Gastown

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service
Clean , comfortable for what it is . Better than expected .
Stayed 1 night in May 2024
Response from Front Desk Staff on 5 May 2024
Thanks for your review, we are happy that your stay was excellent, we hope to see you again in the future.

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everyone was very nice. Just didn't like the clianess of the bathroom and like ok cooler system.
Stayed 2 nights in May 2024
Response from Front Desk Staff on 5 May 2024
Hi thanks for the feedback, we are glad you enjoyed your stay and we are sorry if your experience didn’t match your expectations. The housekeeping team works very hard to keep the facilities clean, but its reliability will also depend on the other guests staying at the hostel at the time.

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing.
Stayed 2 nights in Apr 2024
Response from Front Desk Staff on 5 May 2024
Thanks for your feedback, we are glad you enjoyed your stay. Best regards,

6/10 Okay

trang

Stayed 2 nights in Apr 2024
Response from Front Desk Staff on 1 May 2024
Hi there,Thanks for staying at The Cambie Hostel, we are glad you meet your expectations. We are willing to host you in the future.Cheers!

6/10 Okay

Maria Fe

If you are travelling and want to have a quiet evening and place this isn't for you.. compared to the first sharing dorm I stayed on my first night that's way quieter and cleaner for a sharing dorm. Over all area is most likely accessible to everything, 😀
Stayed 2 nights in Apr 2024
Response from frontdesk on 25 Apr 2024
Hello,Thank you for your feedbackSince we are a party hostel, we encourage our guests to partyAlso it's a nice place to make friends We hope to see you again in the futureTake care

4/10 Poor

Park

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 18 Apr 2024
We’re sorry your experience didn’t match your expectations.Thank you for your review.

4/10 Poor

keenan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
very strict, and noisy. But if you can manage to get around that, it aint too bad.
Stayed 1 night in Apr 2024
Response from Frontdesk on 14 Apr 2024
Hello,Thank you for your feedback We are trying to ensure our guests safetyAlso since we are a party hostel and we are attached to a bar downstairs, we encourage our guests to party Take care

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down and dirty. Building is very old and needs major maintenance. Very expensive for what you get and the poor condition.
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 6 Apr 2024
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations. Unfortunately, since this is a heritage building that is over 100 years old not a lot of modifications can be done.

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Willing staff
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on 2 Apr 2024
Hello There, Thanks very much for your review, we are glad you found our staff helpful and willing, have a good day, regards.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 18 Mar 2024
Hi Thanks for the review, we are glad you liked our place for your stay in Vancouver, cheers!

4/10 Poor

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a little run down and the rooms had a smell. Nice staff though and good location.
Stayed 3 nights in Mar 2024
Response from Front Desk on 12 Mar 2024
Hi Emma,Thanks for your feedback, I'm glad you liked our staff and location.Regarding the smell, we will talk with our housekeeping staff about it.Cheers!

8/10 Good

Hugo

Stayed 4 nights in Mar 2024
Response from Front Desk Staff on 31 Mar 2024
Hello, Thank you for the review, we are glad to hear that you found our hostel enjoyable, fun and with a kind and helpful staff. We hope to see you again in the future, and have safe travels.

8/10 Good

Thi Kim Truc

Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 4 nights in Feb 2024
Response from Front Desk on 4 Mar 2024
Hello, Thank you for the review"We don't sleep, we party. Feel the music from the bar in your rooms until sunrise. Isn't that exciting?"Since our hostel is a party hostel, we also provide free earplugs that you can ask from the frontdeskTake care

4/10 Poor

EHSAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 15 Mar 2024
HI Ehsan, thanks for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hostel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Regards

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here when visiting vancouver. Perfect for someone who just needs a place to rest. No fancy bs!
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 29 Feb 2024
Hi Mitchell, thank you for your words and feedback. We are delighted to hear that you had a pleasant time and enjoyed every aspect of our hostel. We are glad that you appreciated our place. Have a nice day!

10/10 Excellent

Andrew, Lantzville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Frontdesk on 25 Feb 2024
Thank you for the review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure place. There are lockers under the bed. Does the job of providing a warm place to sleep at low cost.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Hi! Thanks a lot for your review, we are glad to read that our hostel accomplished your goal for a good stay in a convenient location in the city of Vancouver at a good cost ratio, with friendly enviroment and where you can meet a lots of people in the bar downstairs. We will be happy to see you again in the future. Cheers!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, right in the heart of the city, excellent staff (so helpful and kind) and Oreo, the cat, is the sweetest! Loved my stay, would definitely come stay again.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Hi there! Thanks for your kind words about the hostel, we are happy to know that you liked your stay in the Cambie Hostel, including many aspects such as location, staff, cleanliness and security, and don't forget Oreo, the star of the hostel, we are looking forward to be your choice again for a future visit to Vancouver, cheers!

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on 18 Feb 2024
Him your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry your experience didn’t match your expectations. Safe travels

2/10 Terrible

Rik

Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Mar 2024
I am so sorry that the hostel did not meet your expectations

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great location and convenience.
Stayed 14 nights in Feb 2024
Response from Front Desk on 17 Feb 2024
Hello Andres,Thank you for your comments, we hope you to see you again soon!Cheers!

10/10 Excellent

sherry lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick layover before catching an early Amtrak. Friendly and easy if you're ok with shared accoms
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 8 Feb 2024
Hi Sherry! Thanks a lot for your review, we are glad to read that our hostel accomplished your goal for a good stay in a convenient location in the city of Vancouver,, with friendly and fun enviroment and where you can meet a lots of people from all over the world in the bar downstairs or in our common room, we are happy to see you again in the future. Cheers!

2/10 Terrible

Alone

Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Mar 2024
We’re sorry your experience didn’t match your expectations.Thank you for your review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place to stay and very good location.
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on 2 Feb 2024
Hi Andres! Thank you very much for your review, we are always happy to provide our guest and customer a comfortable and convenient place to stay in Vancouver, we will be pleased to welcome you in the hostel. Regards!

10/10 Excellent

Sadath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crew was amazing, loved the atmosphere, great service and everyone was very welcoming. Loved my first backpacking experience. Special thanks to Phillippe, who helped me pick spots to visit
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on 31 Jan 2024
Hi Sadath! Thanks for providing us with your feedback, we are delighted to know that you really enjoyed your stay with us at the Cambie Hostel with its unique atmosphere, we will be pleased to welcome you again in the future, have safe travels.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on 31 Jan 2024
Hi Andres, Thank you for taking the time to provide us with feedback; we are glad to liked our hostel. We hope to see you again in the future, and have safe travels.

10/10 Excellent

Andres

Great place
Great service and location.
Stayed 2 nights in Jan 2024
Response from Front Desk on 28 Jan 2024
Hello Andres,We apreciate your comments, we hope to see you soon at Cambie!Cheers!

10/10 Excellent

jose

Business traveller
Liked: Staff & service, property conditions & facilities
Cool place
Stayed 1 night in Jan 2024
Response from Front Desk Staff on 19 Jan 2024
Hi Jose, thanks for your feedback, we are excited to know that your stay was excellent and we hope to see you in the future staying at our hostel. Safe travels.

8/10 Good

María

Liked: Staff & service, room comfort
Clean and comfy
The employees were really friendly and nice. My bank need was considerably comfortable. The building is quite old, the floors are old and crooked, quite noisy. The showers, toilets and sinks were clean, but they abuse the use of bleach, it smells really strong. I hadn’t stayed in a hostel in many years, it was nice but I’m old for this type of accommodation. I would recommend the place, but for anyone between 18 and 30 years old. Price is reasonable, much is than a hotel price.
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on 15 Jan 2024
Hello María, thank you for taking the time to leave us with valuable feedback. We are thrilled to hear that you enjoyed your stay with us, as well as our facilities. We take pride in providing our guests with a memorable experience, and we're glad that we were able to do so for you. We hope you are having a nice day!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent for the price
Bed was incredibly uncomfortable with no accessible outlets. They advertise that it’s loud all night and it really is. I was only staying one night and was out early in the morning so it was good for the price but I wouldn’t stay here if I was staying any longer.
Stayed 1 night in Jan 2024
Response from Front Desk. on 14 Jan 2024
Hello,Thank you for write us, We are saddened that your experience didn't live up to your expectations. This is a heritage building over 100 years old, which means not a lot of modifications can be done otherwise the structure itself might be damaged.Our hostel has a pub that is well known in the city as a place to gather with friends for some drinks and music / that hosts different events each day and depending on these its closing time might also vary. I'm sorry it was too loud for you.

10/10 Excellent

Benjamin

Stayed 4 nights in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Hello, thank you for sharing your feedback, we are happy that you liked our facilities, our pub downstairs and many activities to do, our convenient location near the train station, we hope to see you next time. Safe travels.

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Hi there, thanks for providing us with your valuable feedback, we are excited to know that your overall experience staying at our hostel was good. Have a nice evening.

8/10 Good

Gurleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Thank you for providing us with your feedback. Travel Safely

6/10 Okay

Treves

Not the best but affordable
Not the best hostel, but not the worst. It’s a pretty old building and isn’t in great condition. It’s not super clean, but also not gross. It is pretty noisy at night as it’s over a bar. We were on the second floor and could still hear music all night. The kitchen is probably the worst part; it’s very small and poorly stocked. The location is good and for the price it’s not bad, but I was glad when it was time to check out and probably wouldn’t stay here again.
Stayed 4 nights in Dec 2023
Response from Front Desk Staff on 9 Jan 2024
Hello, thanks a lot for your review, we are happy that you liked some of our hostel characteristics like good location, the bar downstairs which is a good place for international and young travelers, and the enchant of its age, since is a heritage building it is true that its old but contains lots of history and culture and our housekeeping teams works hard to keep it looking always clean. Have a nice day!

8/10 Good

Erika

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 21 Jan 2024
Hi Erika, thanks for providing us with your valuable feedback, we are glad to provide an excellent experience for all our guest so we hope you are doing great and to see you again in the future, regards.

8/10 Good

Minagi

Stayed 3 nights in Dec 2023
Response from Front Desk on 27 Dec 2023
Hello Minagi. Thank you for your review, we hope to have you here again soon!Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cambie is conveniently located and always affordable. I always enjoy staying there.
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Hi there!Thanks for the feedback, I'm glad you like staying with us.Have a good one!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, Oreo was the highlight of my visit for sure!!
Stayed 1 night in Nov 2023
Response from Fron Desk Team on 5 Dec 2023
Hello there. Thank you so much for your review. We hope to see you soon

10/10 Excellent

Gagandeep

Business traveller
Liked: Cleanliness, staff & service, amenities
It was good experience
Stayed 1 night in Nov 2023
Response from Front Desk on 15 Nov 2023
Thank you so much for your review! We're happy you had a good stay with us!

6/10 Okay

Derrick

Stayed 2 nights in Nov 2023
Response from Front Desk on 9 Dec 2023
Hi Derrick!Thanks for the feedback. I hope you had a great stay with us.Cheers!

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service
Good staff
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 11 Nov 2023
Hi Waqas, thank you for your feedback, we are really excited to read that your stay in the hostel was good and the special mention to our staff. We hope to see you back again soon, cheers!

6/10 Okay

Yatharthkumar

Liked: Staff & service
Need cleanliness in washroom
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 9 Nov 2023
Hello Yatharthkumar, thank you for your review, we’re sorry your experience didn’t match your expectations. The housekeeping team works very hard to keep the facilities clean, but its reliability will also depend on the other guests staying at the hostel at the time, but we will try to clean them more frequently, regards.

2/10 Terrible

Damilola

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 11 Nov 2023
We’re sorry your experience didn’t match your expectations.Thank you for your review.

8/10 Good

Patrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front Desk Staff on 2 Nov 2023
Hello Patrizio, thank you for your review, we appreciate you taking the time to give us the latest impression of your stay with us.

4/10 Poor

Quinten

Disliked: Staff & service, property conditions & facilities
Didn’t provide locks, not safe area of city. Left and stayed with a friend
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 29 Oct 2023
Hello James, thank you for providing us with your valuable feedback, we know while some things like location or neighborhood are not directly under the control of a property, guest safety and security indeed are! First of all, we’d like to inform you that just like many major cities, our beautiful city also has homelessness issues. Despite the area being an abode for the transients, we assure you that it is safe out there. But we definitely acknowledge your concern for safety and are doing every possible bit from our side by working closely with our partners and district authority to leverage resources for achieving long-term solutions. As you’re already aware, entry into the property is always under strict vigilance and is monitored by our team 24/7. We assure you that the property is safe and our team is always on their toes to assist the guests and suggest shortcuts and directions that can help them navigate their way around with ease and bypass the vagrants all the way, ensuring a smooth experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience, we just remind you bringing your own padlock since you are responsible for your belongins. Cheers and safe travels!

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and no hassle to access and register at this place.
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on 28 Oct 2023
Hi there Andres! Thank you very much for your feedback, we are glad you liked our hostel and we hope to see you again in the future, Cheers!