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CANDEO HOTELS UTSUNOMIYA

3.0 star property
Hotel in Utsunomiya with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for CANDEO HOTELS UTSUNOMIYA

Public bath
Daily buffet breakfast (JPY 2200 per person)
Public bath
Lobby
Lobby
Experience the warm hospitality at CANDEO HOTELS UTSUNOMIYA, where guests rave about the helpful staff. Unwind in the indoor public bath, stay connected with WiFi, and enjoy convenient amenities like laundry facilities, luggage storage, a vending machine, and 24-hour front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Single Use, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

King Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Corner Twin Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Business Double Room Single Use, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Business Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

King Room, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Business Double Room Single Use, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Double Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking (with Sofa Bed)

1 bedroom, in-room safe, desk, blackout curtains

Corner Twin Room, Non Smoking (with Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Business Double Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Business Double Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Hollywood Twin Room with Sofa Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Hollywood)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Hollywood)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds
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About the area

Utsunomiya is home to CANDEO HOTELS UTSUNOMIYA. Shinohara House and Tochigi Prefectural Museum of Fine Arts are cultural highlights, and some of the area's landmarks include Utsunomiya Castle Ruins Park and Utsunoiya Futaarayama Jinja Shrine. Looking to enjoy an event or a game while in town? See what's happening at Tochigi Green Stadium or Kiyohara Baseball Stadium.
Visit our Utsunomiya travel guideOpens in a new window
Map
1-1 Miyamirai, Utsunomiya, Tochigi, 321-0969

What's nearby

  • Utsunomiya Castle Ruins Park - 19 min walk - 1.7 km
  • Utsunomiya Central Park - 4 min drive - 3.6 km
  • Tochinoki Family Land - 10 min drive - 7.1 km
  • Kiyohara Baseball Stadium - 11 min drive - 9.6 km
  • Oya History Museum - 12 min drive - 10.1 km

Getting around

  • Utsunomiya Station East - 4 min walk
  • Utsunomiya Station - 7 min walk

Restaurants

  • ‪日高屋 宇都宮テラス店 - ‬5 min walk
  • ‪宇都宮餃子館 - ‬6 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪味噌と餃子の店 青源 - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

CANDEO HOTELS UTSUNOMIYA

Property highlights
CANDEO HOTELS UTSUNOMIYA provides amenities, such as an indoor public bath (no minerals) and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), smoke-free property and luggage storage
  • A vending machine, a lift and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 288 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Full-service spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya

Frequently asked questions

Is CANDEO HOTELS UTSUNOMIYA pet-friendly?

No, pets are not allowed at this property.

How much is parking at CANDEO HOTELS UTSUNOMIYA?

This hotel doesn't offer parking.

What time is check-in at CANDEO HOTELS UTSUNOMIYA?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at CANDEO HOTELS UTSUNOMIYA?

Checkout is at 11:00 AM.

Where is CANDEO HOTELS UTSUNOMIYA located?

Situated in Utsunomiya, this spa hotel is within 1 mile (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine and Utsunomiya Castle Ruins Park. Hachimanyama Park and Matsugamine Catholic Church are also within 2 miles (3 km). Utsunomiya Station East is only a 4-minute walk and Higashi-Shukugo Tram Stop is 6 minutes.

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CANDEO HOTELS UTSUNOMIYA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 887 reviews
Rating 8 - Good. 230 out of 887 reviews
Rating 6 - Okay. 69 out of 887 reviews
Rating 4 - Poor. 20 out of 887 reviews
Rating 2 - Terrible. 10 out of 887 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ling

Liked: Staff & service, amenities, property conditions & facilities
Great location. 4-star hotel experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, connected to Utsunomiya station and shopping malls. Great breakfast and pleasant staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean hotel
Stayed 1 night in Apr 2025

10/10 Excellent

kang hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 1 night in May 2025

10/10 Excellent

Cathlyn Mae

Liked: Cleanliness
Feels like home every time I stay. Highly recommended. Kids favorite hotel everytime we want to stay in the City.
Stayed 1 night in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern design, spa facilities and convenience of this hotel.
Stayed 1 night in Apr 2025

8/10 Good

CANG

Liked: Cleanliness, amenities, property conditions & facilities
Good view
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for those using the train. Everything was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Lots of options for breakfast. Very friendly staffs. Rooms with nice views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is newer. Very Clean. Very accessible to train and bus stations. Nice shops close by. SPA was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

luke milton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the elevator
Stayed 1 night in Jul 2025

8/10 Good

Catherine

It’s good as restaurants are nearby and a mall . The Onsen provides everything that needed . There is a train station nearby
Stayed 2 nights in Mar 2025

8/10 Good

Hyungseok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access to JR, LRT and taxi. Restaurants are available in walking distance. Room is clean and spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Everything was wonderful. The beds are very comfortable. The view is beautiful from our room. We liked the craft beer they sell at the reception office. My only complaint is Min Americans have tattoos. We would like to use the spa service without being embarrassed by the warning, and without prejudice. Clearly tattoos are not associated with criminal behavior in most countries. Thank you so much.
Stayed 3 nights in Aug 2025

6/10 Okay

MAKOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, but I expected the breakfast to be better.
Stayed 1 night in Mar 2025

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast! Food was DELICIOIS and the view was priceless! Wished there was more shelf / closet in the room. The window cell third bed was such a great idea!
Stayed 2 nights in Mar 2025

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
The bath on 14th floor was very nice. There was no coffee in the room, that was a disappointment. Also there were no drawers in the room, only hangers.
Stayed 2 nights in Jun 2025

8/10 Good

Te Chung

Liked: Cleanliness, staff & service, property conditions & facilities
The only way either Te
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Bad attitude at the reception

We arrived around 11am and we know the check in time is 3pm. We want to keep our luggage in the hotel first but the Japanese lady was very rude and told us we can’t check in. We told her we want to drop our luggage first but she sounds not very welcome.
Stayed 1 night in Apr 2025

6/10 Okay

Robin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
General facilities were good, and location is excellent for both train and car access - with lots of restaurants and shops nearby also. Sadly, we had several cleanliness issues, and despite bringing 2 items up with the hotel staff, one issue was not addressed at all, nor rectified. Also, bed was pretty uncomfortable - maybe just too firm for us, but we all slept pretty badly and couldn't get comfortable. Staff were generally polite, but sad they didn't correct the issue we brought to their attention.
Stayed 3 nights in Apr 2025

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities
スカイスパが良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設全体が清潔で快適に過ごせました。 ベッドも寝やすかったです。 屋上に露天風呂やサウナがあり、とても気持ちよかったです。 飲料水と紙コップもあって親切でした。 ただ、朝風呂に入った時、紙コップがゴミ箱いっぱいになったままだったので、ちょっと気になってしまいました。 （宿泊者もたくさんいて忙しかったのかもしれません。） あと、女湯にも水風呂があったら嬉しかったです。男湯にはあるようで… 女湯には水風呂代わりの全身に水を浴びれるシャワーがあったのですが、気付けませんでした。
Stayed 1 night in Aug 2025

8/10 Good

DAICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があって良かったです。
Stayed 1 night in Aug 2025

8/10 Good

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用します
Stayed 1 night in Jun 2025

10/10 Excellent

優

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂気持ちいー
Stayed 1 night in Aug 2025