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"An almost satisfactory stay in what could be a fabulous hotel. Of note: Staff were very helpful and friendly. The interior of the hotel is nice enough. I stayed in a recently refurbished room which was clean and fresh. There are little bits that make it seem that corners have been cut though - no safe in the room and no do not disturb sign or similar to let housekeeping know you're sleeping. Some of the finishes look a little rushed - perhaps there's still snagging to do. Same goes for the spa area - nice but just lacks a certain something. On my last morning, there was chewing gum and hairbands on the side of one of the hot tubs first thing upon opening so clearly no cleaning done before opening. As you walk around the hotel there are little glimpses to patio areas that are overgrown with weeds, some of the windows are dirty, even the sign at the front of the hotel could do with a good scrub - all easy fixes but these bits just make the place look shabby. The construction work could be a bit more considerate too - starts at 8am. I'd asked for a quiet room as I needed to sleep in on my first day but I was awoken early by building work (which I had been pre warned about but I'd also been told I'd have a quiet room). This hotel has huge potential and hopefully they will get their act together once the building work and a bit of general maintenance is complete. Of course, what really sells this place is the amazing view over the lake - simply stunning."

"Staff were so helpful and polite. Stunning views of Lake Windermere. Excellent Food at the restaurant and breakfast was amazing with so much choice. Room was great with no outside noise to be heard so had a great nights sleep. Highly recommended ."

"We stayed in the cabins, they were lovely"

"Nice room and spa centre - good gym"

"It is a calm and quiet environment. Enjoyed every bit of my stay. Staff were really professional accommodating and helpful. I will surely visit again."

"Clean room but cold and draughts from windows"

"Was room was great, the staff were friendly and welcoming, especially as we had our small dog with us and the food was delicious. The surrounding grounds were beautifully kept too with a good amount of attention to detail. Parking was good too, especially as I had a big trailer with me."

"This was my second time staying here. And I have to say the first time (September '25) was great and I felt that I had found a good hotel that I can use regularly when I come visit my daughter in University. First time around 5 stars, staff food excellent This time around the staff were just down right rude and didn't care, one evening I had to get my key fob reset and it took almost 20 for this very rude gentleman to come from out the back to reset my card. The chef also has changed because the food we got and my steak was some of the worst ever and the fries I had with the steak were still uncooked inside not to mention that it also took an absolute age to get served, and in fact it took that long I had to go to the cashier at the till to give him my order. Also please people dont waste your time getting the meal included with your room its a waste of money, you have a separate food menu and theres nothing on it worth eating so as I done i just paid for the main menu meal. All things considered and I stay in hotels quite a lot I was glad to get checked out only to get home and receive 5 yes 5 parking tickets now they each came at separate times so when I got the fifth one I didn't care anymore I just felt you can have my money.... (the other 4 I sent to the hotel and they squashed them). But all that aside, the rooms were very nice and the hotel was quite modern too and the breakfast I would give it 2 stars."

"Excellent lake view and convenient car parking"