B&B in United States of America

"Must stay location "

"Comfortable rooms but the line for help at front desk is ridiculously long. Waited 45 minutes to simply reactivate a key😡"

"Staff are very nice and helpful. Property is clean. Really liked the express check-in and the texts from hospitality. I texted a couple of times with questions and received prompt responses. I was also able to check out via text."

"Great location "

"Close everything "

"Excellent package deal (flight and hotel). Great value."

"It smelled like sewage in our room and the hallways. Maybe plumbing issues, who knows but it was gross smelling the whole time. It effected our relaxation and sleep."

"We had issues with the room. The first room we had had a terrible smell and we had to be relocated to another one. The new one was better but phone did not work and they had to come and replace it. When we checked in we were the resort fees were included, yet they posted them to our bill. I had to stand in line to get this corrected."

"Clean room but small. There was no option for body wash and just a small zest bar. I know there was a 50s type them but the V05 shampoo was zest bars was looking cheap. They had one pillow per person and the mattress was old . I woke up with my back aching. The walls were thin so I woke up several times at night due to some cackling female next door to where I can hear her thru the walls. I was highly disappointed in the hotel universal offers. This was my first and last time staying at universal owned property . The front desk man was very nice but he upgraded me for free to a view of volcano bay. Only to find out I was in a room next to last at the end of the entire building . So I had a long walk to main lobby and pool etc. "