Amazing hospitality, great food and excellent rooms and pools . The property is a bit old but very well kept . My thanks to the duty manager and staff for making our journey so comfortable . The SPA is also good but pretty pricey .
Absolut traumhaftes Urlaubserlebnis. Ich habe noch nie so freundliches und hilfsbereites Personal erlebt. Die Zimmer sind ein Traum. Bestes Frühstück, was ich jemals hatte.
L’hôtel est magnifique et le personnel est très gentil. On mange très bien au restaurant, le petit déjeuner est extrêmement copieux!
Un peu moins de la ville d’Ubud, mais la navette gratuite est très bien organisée.
Le spa est très beau et les services sont relaxants et bien exécutés.
En tout, excellent rapport qualité prix.
Personal excelente e instalaciones magnificas. No hay nada de lo que quejarse en este alojamiento. El masaje en el spa es extraordinario. Felicitaciones a todo el staff
Wow, I don’t even know where to begin—everything was absolutely perfect! The staff went above and beyond; they were not only friendly but also incredibly attentive and accommodating. The service was outstanding, and the food was simply amazing. The atmosphere was very comfortable and welcoming, making it easy to relax and enjoy every moment. I also really appreciated the convenient shuttle service to and from downtown Ubud. Truly, I couldn’t have asked for a better experience!
I had the most incredible experience at this hotel, I loved every minute of it! The staff are so friendly and really know how to make customers happy! They are always so helpful and friendly! The food experience is absolutely amazing! There's a fantastic variety of delicious, well-prepared meals to choose from.
I am so excited to tell you about the amazing spa at this hotel! Simply perfect!
The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.
I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!
Beautiful and peaceful resort. Perfect for couples looking for a getaway. Highly recommend the villa rooms as you have your own private pool.
The restaurant food was delicious. The spa was an experience of its own!
The staff were amazing. Very helpful and always smiling :D
Shout out to the guy in reception and the spa ladies.
Das Hotel war sehr schön. Die Zimmer waren groß, allerdings etwas unpersönlich eingerichtet. Besonders schön war der Aussenbereich, da der Garten sehr grün angelegt war. Die Umgebung hatte nicht viel zu bieten, man musste mit dem Shuttlebus in die Stadt fahren.
The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated
Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted
Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.