Search Hotels Near Tubbs-Carlisle House, Lubbock

"⸻ We booked this hotel specifically for the George Strait concert and paid nearly $1,000 for the room, fully expecting a basic level of service. Check-in is listed as 3:00 PM. We arrived at 4:30 PM and were told our room still wasn’t ready. We didn’t get access until almost 5:45 PM—nearly three hours past check-in. Because of this, we missed half of the concert we traveled for. Let’s be clear: this wasn’t a surprise event. You knew the town would be busy, you charged premium rates because of it, and yet failed to have rooms ready on time or communicate delays. That’s poor planning and even worse execution. A $25 credit from Expedia is frankly insulting given what we paid and what we missed. If you’re going to charge these kinds of rates, you need to deliver. This experience fell well below expectations, and I expect a more reasonable resolution than what’s been offered so far"

"Horrible"

"Clean rooms, friendly staff Room was cleaned each day, which I greatly appreciate"

"Upon entering the property, it had a musty smell which translated to the room. Room was dirty, carpets looked like they hadn't been vacuumed. Shower had absolutely no pressure, bed was very hard and pillows had me waking up with headaches. My husband and I could not wait to leave. "

"Very limited breakfast, did not look too appealing. AC made a rattling noise the entire time. Commode got backed up and the water in the tub took a long time to drain, we had to call maintenance. The room was dirty, there was pet food on the carpet. The elevator was not working so we had to bring our luggage down the stairs luckily we were on the second floor. "

"Very clean. Staff was friendly and helpful. Safe location. Close to lots of restaurants."

"Amazing "

"Perfect for football, concert trips. Comfortable bed and room. Friendly desk. Did not take advantage of breakfast so I can't comment on that."

"Air conditioning didn’t work. Shower was pretty moldy. Bathroom door wouldn’t stay open."