Search Hotels Near Touro Infirmary LCMC Health, New Orleans

"My only complaint was that the"

"The best part about this hotel waa the free parking and the manager Marlene. Dallas (one of the people at the front desk) was not helpful as when we got to our room, the shower was moldy and rusty and the room smelled weird. I told Dallas about it and he said all of the rooms are probably like that and I can talk to the housekeeping manager the next morning and show her the shower. I didn't take a shower that evening and went down the next morning to talk to the new person (Marlene) who was at the front desk. She moved me to another room after I told her what happened. The showee was better but I think they just need to redo all the bathrooms in this hotel. Dallas needs some sort of training. In addition to the room situation, my cousin asked Dallas if the coffee was fresh and/or how long was it sitting. Dallas responded and said I don’t make the coffee, it's not my job. He just didn't seem helpful at all."

"This hotel charged $300 smoking fee for using flat irons and straightening comb. I spoke to the manager and they agreed to refund my card but it would take 7-10 days and it still hasnt been refunded. Also they charge an additional $25 per day tourism fee. The location is really good to be walking distance from attractions. Also my hotel room did not have a fridge nor microwave. "

"Everything"

"No hot water in our room. After calling and visiting the front desk no resolution. Nobody cared. Apathy. "

"they had hidden chargers daily fee called a destination fee said it was because i booked online with hotels.com the pool, was dirty green not clean there was commination issues were the front desk lied or hid behind as English was a 2nd language the rooom window was dirty crusted over couldnt see out"

"Very disappointing stay. The area around the hotel had a very strong trash smell throughout the streets nearby, which made the experience unpleasant. The valet service was especially disappointing. The staff was unfriendly, and when I requested my car, it was left near a trash area instead of the hotel entrance, with little assistance or communication. I had to carry and load luggage on my own, which was frustrating and inconvenient. On top of that, there was confusion regarding the pet fee, which added unnecessary stress to the stay. Unfortunately, this experience did not meet expectations."

"Quiet and great location"

"They use pictures of other rooms on their listings , in our case we clicked on the room style “ one bedroom suite with balcony “. The pictures of it that then loaded ( we checked on all the travel sites and they do this on every single one) were of a room with a fireplace, an enormous bathtub and marble bathroom, and a large dining table, and it plainly stated on our confirmation stated 800 and some odd square feet and a 55 inch tv. NONE of which we had One front desk clerk told us those are not even their hotel. The other told us “ thats our presidential suite and you can’t have that “ We do expect to be shown pictures, even if dated our doctored, of the actual room we chose. And at least the listed amenities listed under that room style. What we did receive, was a suite, with a motel six style bathroom, a coffee maker that didnt work, lamps that didnt work, harsh fluorescent lighting, with an interior balcony over enormous air conditioning and exhaust fans that were loud even with the door closed. We received absolutely zero response or even apologies much less consideration when we voiced this "