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Hotel Innes by HappyCulture

4.0 star property
Travelers discover the heart of Toulouse City-Centre from this stylish hotel, connecting with the city's rhythms while enjoying attentive service.

Choose dates to view prices

Hotel Innes by HappyCulture places visitors in Toulouse's vibrant city center. Guests can unwind at the daily manager's reception, enjoy a drink at the bar, and use free in-room WiFi. The multilingual staff offers tour assistance to help travelers navigate their stay seamlessly.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is ฿2,706
฿3,242 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Hotel Innes by HappyCulture is near a metro station. Basilica of Saint-Sernin and Saint George Place are local landmarks, and some of the area's activities can be experienced at Banks of the Garonne and Ramier Park. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Toulouse travel guide
Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Garonne which includes a river or creek, heritage architecture and a bridge
    Garonne
    5 min walk - 0.4 km
  • Basilica of Saint-Sernin featuring heritage architecture
    Basilica of Saint-Sernin
    6 min walk - 0.6 km
  • Night view of the Place du Capitole and Hôtel de Ville de Toulouse
    Place du Capitole
    9 min walk - 0.8 km
  • Capitole de Toulouse featuring heritage architecture, street scenes and a square or plaza
    Capitole de Toulouse
    9 min walk - 0.8 km
  • Place Wilson
    8 min walk - 0.7 km

Getting around

  • Jeanne d'Arc Metro Station
    3 min walk
  • Toulouse Matabiau Station
    8 min walk
  • Blagnac Airport (TLS)
    21 min drive

Restaurants

  • La Compagnie Française
    4 min walk
  • Brioche Dorée
    4 min walk
  • Le Tchin
    5 min walk
  • Mak Food
    4 min walk
  • Cafe de la Concorde
    4 min walk

About this property

Hotel Innes by HappyCulture

Upscale hotel located in Toulouse City-Centre
Hotel Innes by HappyCulture provides amenities, such as a free daily manager's reception and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A computer station, concierge services and tour/ticket information
  • A TV in reception, a lift and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Innes by HappyCulture boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, heating and daily housekeeping

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ibis Toulouse Centre
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  • Air-conditioning
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The price is ฿2,565
฿2,991 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (EUR 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 10 kg per pet

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Secured self-parking fee: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Is Hotel Innes by HappyCulture pet-friendly?

Yes, this property allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on 15 Mar 2026 start from ฿2,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Innes by HappyCulture?

Self-parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Innes by HappyCulture?

Checkout is at 11:00 AM.

Where is Hotel Innes by HappyCulture located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Rue d'Alsace-Lorraine, Garonne and Victor Hugo Market. Canal du Midi and Carmelite Chapel are also within 10 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Jean-Jaurès Metro Station is 8 minutes.

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Reviews

Hotel Innes by HappyCulture Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 283 out of 492 reviews
Rating 8 - Good. 163 out of 492 reviews
Rating 6 - Okay. 37 out of 492 reviews
Rating 4 - Poor. 8 out of 492 reviews
Rating 2 - Terrible. 1 out of 492 reviews

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Stayed 1 night in Nov 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, modern and clean hotel a few minutes of walk from Capitole. Breakfast was excellent, with hot scrambled eggs, potato patties and bacon, or you could boil eggs per your wish. Salami, cheese, several types of breads with butter, pastries, pancakes with jams, peanut butter, berries sauce. Excellent coffee machine and many options for tea. I had the comfort room, modern and clean, with bathrobes and slippers. The shower water pressue was excellent. Everything was great!
Stayed 4 nights in Oct 2025

8/10 Good

Hem Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location close to centre, helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. My room was small but. Comfortable and there was a bathtub which I was thrilled to enjoy!
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel well located close to the capitole
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service

Average hotel

Hotel staff are lovely and friendly Room small ...very noisy from street noise The Bedding made us very itchy but it could be the soap powder they use.
Stayed 2 nights in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and stay. The room was small as others have noted but was clean, well appointed with comfortable beds and great air conditioning on a hot day. Breakfast was very good. Paola and Lorenzo were excellent at the check-in and checkout. Very kind and helpful. Would recommend for all these reasons and fantastic location easy walk to the center of town and many restaurants.
Stayed 1 night in Jun 2025

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were nice and friendly. Room was clean but too small.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Stayed 4 nights in Sep 2023

6/10 Okay

Hugo

Liked: Cleanliness, staff & service
Nice hotel, friendly staff. Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Stayed 1 night in Dec 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities

Good value and welcoming staff

Warm and welcoming staff. A few pleasant perks like filtered water (flat and sparkling) in lobby at all times. We had room on 7th (basically in the roof) so the ceiling was lower in the far half of tge room, which does not make ot look as spacious. The window is below eye level. Comfortable bed. Well located hotel, close to everything by foot.
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman who checked me in was kind and patient. The room was clean and comfortable, though quite small. The breakfast had many options, though I’m not sure it was worth the cost. I was given misinformation regarding the bus to the airport; it would be very helpful to future travelers to have better information on which bus to catch, the location, and the accurate cost.
Stayed 1 night in Sep 2025