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"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

"Our stay at The Ruby Bea Hotel in Florence was a really great experience overall. The location couldn’t have been better—everything felt easily accessible, which made exploring the city so much more enjoyable. What stood out the most was the staff. They were incredibly kind and consistently helpful, whether it was giving directions, offering thoughtful recommendations, or helping us arrange a taxi. That level of service made a big difference and made us feel well taken care of throughout our...

"Such a wonderfully maintained property with the most accomodating staff! Conveniently located within walking distance of everything you’ll want to see."

"Easy walk to the airport tram! Very clean & nice, helpful staff. Left too early for breakfast so no opinion on that perk for this hotel"

"A beautiful hotel in a lovely quiet location a short walk from the busy centre. The reception staff were very friendly and helpful. On several occasions they called restaurants to make reservations for us. The breakfast was good with plenty of choice. There is a lovely courtyard to sit and enjoy drinks and snacks day or night. Overall we loved our stay and would return."

"The building doesn’t look like it has had any money spent on it since the 1980’s.Very shabby hotel, shame on the owners, it could be fab. Had holes in sheets and towels. No duvet it’s a 1950’s style blanket between sheets. Not hygienic these days. Dirt and dust everywhere. Cushions with stains on. One pillow each. Dining chairs in the breakfast room all broken. Car park which we managed to get a space, parks 10 cars. Neighbourhood very good and it’s a walk down the hill to the bus stop which you...

"Perfect location for exploring Florence. 1mile from the train station (20 min walk). Overlooking the river. Clean. Staff friendly. Good selection of food at breakfast. A lovely terrace to sit on and watch the world go by. Free tea/coffee/water provided throughout the day. Would definitely recommend others to stay at the Hotel Silla! "

"amazing views of river and bridges"

"Perfect place perfect customer service. I will Come again"

" "I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel.""

"Beautiful little hotel, comfortable bed, nice staff and yummy breakfast"

"The hotel was amazing. The location was fantastic for our short city break and the staff on reception could not have been more helpful. Our room was clean and the beds were so comfortable. We got great nights sleeps as it was so quiet. Would highly recommend. "

"Spacious room, good service at the front desk. Nice breakfast spread. "

"Helpful, friendly staff"

"Excellent property within walking distance to outside amenities and historic scenery. Food was fantastic and all staff were extremely helpful. We have this on our list to come back in the future "

"Nice property outside of Florence. Always happy to stay there."

"It was clean, nice place to stay but a little hard to find. "

"The staff was very friendly and tge property was very well maintained and clean."