The staff was so nice and helpful. The room was huge and had a wonderful balcony where we sat in the morning and drank coffee. I loved that everything we needed was provided by the hotel—coffee supplies, bottled water, slippers, and basic toiletries like brush, toothbrush, etc. The coffee was delicious! The hotel was close to many great shops, restaurants, and convenient stores. It was also on a couple of blocks away from the subway station and it was a very centralized location so it was easy to get anywhere in Tokyo. The only thing that was great, but also not great was the washing machine. It was located in the room, which was so convenient. It was a combo washer/dryer—and you can buy the detergent for 100¥ in the lobby—but be sure to dry in very small loads and give yourself plenty of time. We’d absolutely stay here again. It was a great hotel.