"We enjoyed staying in your hotel during our vacation. Your staffs are very kind and helpful. Dinner is fantastic! That makes me and my family love Shizuoka and looking forward to go back to have that great time again. Private onsen with stars at night is memorable. I love everything, Thanks a lot."
"Staff were excellent. I found that I lost my passport when I was checking in. They helped to call my last hotel, seeked for their help to the room I stayed lastly, and arranged with them to send it back by courier. Thank you very much for their nice help.
BTW, the local "taksashi" crab at nearby restaurant is super super oishii!! Must try!!"
"Service was excellent. Stayed two nights here and arrived around 6pm on the first day by bus — Heda is a small town so taxis stop very early, I called the hotel and they sent a shuttle to come down and pick us up! They also offer to shuttle you places if you are not able to reserve meals, so if you plan to dine in the hotel definitely try and do it far ahead"
"Excellent view and unique experience for clamping. We asked in advance whether there’s toilet and bathroom inside the dome and the answer is “yes” . Turn out only shared outdoor bathroom and toilet is available . Maybe it’s because Staff don’t speak fluent English but it’s fine . I love the venue and the bbq and breakfast served by myself very much. Happy that it’s not yet occupied by overseas tourist and excited to explore this new place in Japan. "
