"We enjoyed staying in your hotel during our vacation. Your staffs are very kind and helpful. Dinner is fantastic! That makes me and my family love Shizuoka and looking forward to go back to have that great time again. Private onsen with stars at night is memorable. I love everything, Thanks a lot."
"I wish I could give this hotel 100 stars. The location was one of the most beautiful places I’ve ever been, the staff service was unbeatable, and the meal they prepared for us was delicious and memorable. The onsen area was clean and beautiful, and I would recommend to anyone to make the trip out to Heda. Truly a unique and special experience and I can’t wait to go back. "
"Excellent view and unique experience for clamping. We asked in advance whether there’s toilet and bathroom inside the dome and the answer is “yes” . Turn out only shared outdoor bathroom and toilet is available . Maybe it’s because Staff don’t speak fluent English but it’s fine . I love the venue and the bbq and breakfast served by myself very much. Happy that it’s not yet occupied by overseas tourist and excited to explore this new place in Japan. "
"Beautiful, charming and peaceful onsen stay. We enjoyed delicious authentic meals and truly unique onsen facilities. Wonderful hospitality, you feel like you have stepped back in time. Perfect if you’re looking for a relaxing and authentic cultural ryokan in Japan. "
