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"Everything was great that the staff was wonderful. Rooms are clean. The breakfast is wonderful"

"I am not recommending any one bathroom tube and lavatory broken , hair dryer not working carpet has every where holes"

"Everything was excellent. Breakfast was different and good each morning and hotel staff was professional and helpful with a room change and all amenities requested. Highly recommend!"

"The room was fine. The only thing is that I feel certain things were not cleaned well. Stains on doors and walls, in multiple spots; starting with the door of the room before you actually walk in. Also the baseboards were visibly stained. I did ask to check in early I feel like they could have said we will not have the room available until it’s time for check in. Because that’s when the room was actually available. Valet was efficient. Housekeeping came. I did enjoy my stay and would book again."

"Breakfast was great and the attendants were always putting out fresh food and kept the tables clean."

"Not at all what we expected after reading the good reviews on Expedia. Hotel parking lot view is obstructed from any other areas, so no one except someone at the hotel could see vandalism, signs there saying hotel is not responsible for theft or damage. No front desk clerk was there for check-in, it took almost twenty minutes to find someone. Once checked in we made it to the floor of our room and it STUNK, like really bad mildew smell. And there was an AC at the end of the hall squealing like...

"Pleasant stay, clean and friendly staff. Would recommend!"

"We stayed at the Bourbon Orleans Hotel last week and unfortunately had a very disappointing experience, especially considering the high price we paid for the stay. The air conditioning in our room barely worked, leaving the room uncomfortably warm throughout our visit. On top of that, the air quality smelled heavily of mildew, which caused severe allergy symptoms during our stay. The hot water situation was equally frustrating. We had to let the shower run for nearly 30 minutes before the...

"I loved everything about my stay. Clean and spacious room. Great location. Staff was outstanding, very friendly and helpful. Highly recommend this property!"

"The room was clean but smelled musky. The staff was friendly and breakfast was good. The parking was full and we had to pay to park two blocks away at a 24 hour convince store."

"Qq"

"The hotel was very lovely and in the heart of the French Quarter. This made it easy for us to walk everywhere we wanted to go easily. We had an issue with a loose toilet seat. I texted them and a person was at our door within 10 minutes to fix it. We would stay here again for a touch of luxury when we visit again!"

"Maintenance issues and old outdated furnishings in room."

"Great location if you're going to the Riverwalk, but be aware it's noisy. We were on the 5th floor and heard airplanes, fog horns, and the elevator all night both nights. As I have discovered now at all Hilton Garden Inns, the beds are hard and crazy uncomfortable. The hallway on our floor and the elevator consistently smelled of marijuana. Also the only hotel parking is valet at $50 a night...we parked in a garage up the street for $30 per night. In the future I'll spend a little more money for...

"Everything and everyone was nice"

"I didn’t like the smell of the room It smelled mildew and it was dusty. The bathroom was disgusting with dirt and rotten baseboards and hair on the shower floor"

"This was an excellent stay. I have no complaints. We even needed an extra day it was added on with no problems. Thanks so much"

"Very nice very roomy rooms a lot of space love the record player very convenient to several restaurants and very close to Canal Street"

"No pool, No table in room Great view Great staff Nice menu Parking, valet creates traffic jam Fastest elevators ever!"

"Loved the small town feel! We engaged with so many of the guests 🥰. Everyone staying at the Richelieu that we met felt the same way🥰. Staff was wonderful especially Brian. Small hotel felt so warm and welcoming compared to the larger “Name Brands”. Loved all the amenities and the salt water pool! We would stay there again ❤️❤️❤️"