โรงแรมใกล้ไทม์สแควร์, นิวยอร์ก

"The staff is outstanding. My wife left her ring on the bedside table. We called on the way home. They immediately sent someone to the room to retrieve the ring. We sent them a self addressed envelope and a few days later the ring arrived back at our home. A lot of hotels would not have done this."

"Got a nice upgrade!"

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great. "

"Our room was at the rear of the hotel and very quiet although it was very close to Times Square etc. It was extremely clean and had all the amenities we needed for a 2 night stay. A good choice of options were on the menu for both breakfast and dinner and the food was very good. All the staff were courteous and polite. We would have no problem recommending this hotel. The Irish bar next door was pretty good too!!"

"Rooms were spotless, staff was amazing! "