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"Room was really clean and comfortable, breakfast was lovely and staff were friendly and helpful would definitely stay again."

"What a stay expensive but very nice "

"Such a beautiful hotel. All rooms, lobby, bar, restaurant etc are stunning with great mood lighting. Staff are great, so helpful, go above and beyond! "

"Fantastic hotel with lots to do"

"Very comfortable bed , stayed in a deluxe double.Staff all very friendly. "

"Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!"

"Would stay again. Excellent location for touring Durham. Great staff, interesting building. "

"We stayed in the Collingwood Suite and it was very comfortable. The bathroom was upstairs as you enter the suite, with the bedroom down the stairs. Stairs lit by small lights, very nice touch. The towels and robes were comfortable. For being a city centre hotel, it was very quiet, we heard no traffic through the night and the bed was cosy and comfortable. The only negative was that the tea and coffee making facilities are hidden in a cupboard, i initially thought there was no milk as it was...

"Staff were friendly and extremely helpful. Room was great, shower excellent and overly a lovely stay"

"Always clean great staff great breakfast brilliant location. "

"Lovely room, very clean, very comfy huge bed! Toasty and warm thankfully as it was cold outside. Staff were very friendly. Already booked to come back in December. Very happy"

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Beautiful place to stay, would definitely recommend."

"Lovely and clean "