Extended Stay America hotels in Theater District

"The room was clean and spacious. Location was good if you like being in Times Square but wouldn’t necessarily be my first choice again. But what stood out overall was the hospitality and helpfulness of the staff. Everybody was beyond helpful and super nice"

"Super comfy beds, quick check-in, a ceiling fan, minimal bath amenities. Our room did not have electrical or USB ports on the wall near the beds???? We have stayed there before....same issue. Odd."

"The room temperature was 82 F when I arrived and setpoint was flashing 65 F. Immediately called down to the desk, bottom line, thermostat was broke and no other rooms. "

"The hotel was in a great location off time square. It was clean and the staff were really nice. I love the lobby area. I also felt safe because it required a key pass to go to your rooms. We had a quad room with 2 bunk beds. It did not have curtains or drawers like the ones pictured on the website. But it did have chargers in the wall and the beds were comfortable. I loved the down blankets. The bathrooms were clean. Make sure you bring a body pouf or washcloth because they don’t have those. "

"Didn’t use laundry "

"Loved it. Will stay again. Location was perfect. Room was huge for nyc and views were amazing. Bar and outdoor seating were my favorite. "

"Was there again luv it will retunt"

"Clean room"

"I'm not sure if we were put in this room because we booked third party, but we were putting one of their their oldest, badly in need of renovation rooms. The carpet was mismatched, the wallpaper was peeling, the ceiling in the bathroom was peeling, there was no air conditioning available on a warm day, and the room had a musty smell like the exhaust fan in the bathroom hadn't been working. In hindsight, we should have immediately asked for a different room. I spoke with the front desk as I was checking out, and told them they shouldn't be renting that room out to anyone especially for the prices they charge. She mentioned that they were planning to renovate the rooms, but how does that help me. They did refund two nights of their resort or service fees. If you're going to reserve a room here, make sure you're getting one of the renovated rooms because that's what they show at the top of their Expedia photo montage. You have to scroll pretty far down before you see the old style rooms. Those rooms don't even look that bad in the photo but the one we put in was just falling apart."