โรงแรมใกล้ถ้ํามาร์สเดน กรอทโต้, Newcastle-upon-Tyne

"The Margaret Suite (room 8) double room was really good. Four poster bed and a fridge in the room. It’s the first floor bay window at the front of the building so you can see the sea. Apart from arrival, I didn’t see staff again. The room was clean and the room was quiet. The Expedia booking confirmation from the hotel starts with “Unfortunately…” and goes on about what you can and can’t do and their right to change the price. It’s not very welcoming so I’d recommend changing that. "

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"staff were really friendly however our room had a foist smell to it when we first arrived which we then discovered mold on the wall "

"The room was a good size but smelled badly. We opened the windows which did clear it eventually. Found someone else's deodorant on the floor under the desk. The staff are very nice. Car park is free and always had spaces. Great location for the sea front. We had hreakfast off-site so can't comment on that. "

"Very cold greeting at check in, however , the price is good with nice b/fast. Rooms are small."

"The public areas are lovely. The pool area is dirty looking and very shabby, I’d take flip flops. Rooms are dated and could do with a deep clean. In desperate need of a refurbishment and deep clean. Breakfast was warm and not very appetising."

"Absolutely amazing time we had for Valentine’s Day "

"Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz...

"Friendly, well maintained , staff supportive, nice breakfast (but not extra- ordinary ) very good value and would book again "

"Better than expected - lovely building well maintained. Very clean."

"Lovely clean accommodation and the owners are absolutely brilliant. Definitely stay here anytime I’m up here on business. "

"I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

"Great service, fab breakfast and beautiful room spotlessly clean "

"Peacefull nights sleep Lovely staff "

"One of the nicest places I've ever stayed. Been here several times over the years and the staff are always super friendly and helpful, the amenities are great, and there's always plenty of space to park the car. The rooms are spacious with a good living area and nice beds."