โรงแรมใกล้เดอะ ไฮแลนด์ส ออฟ เอลจิน, เอลจิน

"Room was Clean. Staff was helpful"

"We just needed a quick place to sleep, and this worked well. The place is a bit dated, but it was clean, felt safe, and the staff we interacted with were helpful and friendly."

"Nice place!"

"Parking was easy , quiet area, hotel staff friendly and helpful. Breakfast area was clean. "

"The rooms were clean and the staff was friendly and helpful. The gym and the laundry room was very clean and well maintained defiantly an enjoyable experience."

"Clean"

"Dirty room involing spiders, dirty linen directly on the laundry room floor (no basket or cart) and falling apart fixtures."

"Staff very nice. The hallways always smell of cooking and old carpets. My electric STOVE was screwed shut ! Was told it was for Safety. Well, i didn't book a room without a working STOVE. "

"We come to town for concerts at the Arcada and always stay here. This time, we traveled with our dog, and they were very accommodating. We requested a first-floor room so we could easily go in and out with our dog and they made that happen. It's in a nice area with a variety of restaurants nearby and a quick drive or Uber ride to downtown."

"When I arrived at the hotel to check in l, the staff informed me I had booked for the incorrect day. While I was standing at the front desk I told the person I would cancel that reservation and immediately rebooked to stay that evening. I was told to contact Expedia regarding a refund. I did contact Expedia, who contacted the hotel and they refused to refund me for the cancellation, even though I rebooked that same night. I’m extremely disappointed in the hotel management for their decision."

"Very nice, except paying for parking"

"My check in experience with Kenny was very positive. He was polite, friendly and efficient."

"N/a"

"no carpet; very small & few pillows, no hand towels, very thin bath towels, really bad coffee"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"This is our go to hotel in the Huntley area. The only reason for 4 stars is that I always need a pool. Their pool is cold. Uncomfortably cold. I did ask 2 times for them to turn it up, it stayed cold. The staff is great, the room very nice, clean, The staff offered towels on the off days. The beds are memory foam. I would like a firmer mattress. The breakfast is typical for hotels. Parking is good. Area is safe. Lots of restaurants & shopping close by."

"I booked my trip back in January. We planned to stay the weekend in Hoffman Estates because my daughter graduated the weekend of May 17. We were expected to check in May 16, and before we arrived for check in the hotel was already trying to process a payment. I’ve never booked anyplace and a payment was collected before I could even arrive. They made 3 attempts and they were all declined because I keep my card locked for obvious reasons. Someone from the hotel ended up calling and asking if I...

"This was an overnight stay for a graduation and it was great! Very clean, nice staff and quiet location."