Search Hotels with Pool in Teror

"The physical state of the rooms needs attention, but they are closing later this year for renovation. Everything worked fine, there were just lots of little things like lose for handles, crack in the bathroom tile, shower door difficult to close. Plenty of choice for food if you don't have allergies, also plenty of vegetarian choice. I wouldn't stay if coeliac, but if you are gluten intolerant then you'd be ok. They label all the buffet with allergens & have GF sliced bread, biscuits & muffins. No GF toaster. They make GF pasta & pizza on request (order in advance). One incident where the "GF" crackers were in plain packaging (not labelled GF or Schar, like they previously were). They looked the same as the crackers on the buffet & tasted the same. On questioning the chef, he said they were definitely GF, but I didn't eat any more. They disappeared the next day & there were no more crackers that week. Pool was nice, didn't go to the entertainment but plenty of places to sit with a drink in the evening. The free bus to the beach is good, and the steep hill is VERY steep. Very limited parking at the hotel & very few places to park on the hill. There is a free car park at the bottom of the hill- but again, it's STEEP!! "

"Great place"

"Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean "

"Breakfast was fabulous and the hotel has great amenities. The Michelin restaurants were world class but the general restaurant (1890) was ok but there was too big a difference between the quality of the restaurants. The biggest issue was the main bar where the service in the evening was very poor with a 25 min wait to get a drink. Many people were unhappy about this. Overall the hotel is very nice but be prepared for the bar.."

"Have to say this was such amazing hotel very clean great staff and decent food, we have really enjoyed our stay and cant wait to book again next year,"

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Breakfast was great staff super friendly "

"Nice and clean room, no chair to work on desk"

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "