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"Nice view from room. Place was cozy and quiet. "

" There were two things that I wanted to mention. One was the shampoo, shower gel and conditioner situation. Most places in the US in order to be Eco friendly have dispensers in the room instead of these small plastic field with shampoo and conditioner. I really suggest the owners to consider that. We are talking about hundreds of these little containers that are wasted every day. Whereas dispensers can be refilled and there's no environmental impact. Second was the Mattress. I am 175 pounds and I would sink in deep into the mattress with no support. I actually slept on the floor the last night. I am sure it's a big investment to change mattresses and some people actually prefer soft beds. It would be nice to have a small foam mattress for someone like me to sleep on the floor as an alternative. Other than that, the location was great, and the rooms were clean and functional. We looked at the buffet and it did not really look like appealing or something I would be interested in, but thankfully there were a lot of good options around nearby. "

"A good solid visit. Rooms are very small but conveniently located close to downtown banff. Ski shuttles were regularly outside. Shower and pipes were VERY loud. You cannot sleep through it and the walls were paper thin as well. The Hot Pool was neat but much smaller than the photos and the sauna wasn't kept very hot either. Staff were nice enough and always available however, they didn’t seem very knowledgeable on any local activities or sights to see this time of the year. Mostly got redirected to available brochures, without much input. "

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"Fabulous stay. Great staff. Beautiful property. Short drive to Lake Louise. I was very impressed with the attention to detail at the resort. Will definitely be back. Thank you. "

"Loved the clean room, comfortable with a great view, excellent work out equipment and hot tub was a hit"

"All of the Hotel and Location was exceptional. The only let down was quality of food at the Fairmount. "

"Pillows were not helpful for sleeping. The hot tub and sauna were valuable for recovery after skiing. Enjoyed our stay."

"Overall the rooms are fine and the staff was helpful. We found it noisy, perhaps due to our location right above the lobby. Breakfast was basic but fine."