"After spending some days in Hong Kong and Taipei, it felt wonderful to stay at Butchards Villa, so quiet and beautiful. It is really an oasis. We were welcomed by Melissa the receptionist, she was so sweet, we were offered fruit, waffles and coffee free of charge. Our room was very big, nice bath, overlooking the front off the hotel. Strongly recommend this room! We had dinner at the hotel, food was also good.Since we had some trouble with a wrong booking after our visit in the Sun Moon Lake...
"We stayed here two nights with our kids. The staff was wonderful, they drove us around and helped us find the best sightseeing places. We would be happy to stay there again."
"We saw advertising in hotels.com website for special benefit of silver member, but we didn't receive it when we go to this hotel. Therefore we're so disappointed. Breakfast and dinner buffet look good but not delicious and little choices. Bed is not clean. Rooms with twin bed have only carpet floor and rooms with double bed(1 bed) have laminate floor."