"We saw advertising in hotels.com website for special benefit of silver member, but we didn't receive it when we go to this hotel. Therefore we're so disappointed. Breakfast and dinner buffet look good but not delicious and little choices. Bed is not clean. Rooms with twin bed have only carpet floor and rooms with double bed(1 bed) have laminate floor."
"A truly elegant property with an incredibly gracious staff — we were treated like royalty from the moment we checked in. The view of Sun Moon Lake from our suite (3F), overlooking the resort’s beautiful 60-meter pool, was absolutely spectacular. There are beautiful hardwood floors throughout the room and the property, made from some of the most expensive wood in Taiwan, and as a technical clarification, the bed in our room was unquestionably a King, not the Queen listed in Expedia. We...
"Cute place, good price. Loved the kitchen area set up on the second floor. We used it as a meeting area since we were traveling as a group of 11. Rooms were very spacious."