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"Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction"

"Fabulous stay at this hotel. Just down the road from the train station. Central to restaurants bars shopping. Close to the lake. The hotel is great. Staff were so friendly and helpful. We got lots of recommendations from Natalia on reception. The bed was comfortable the room was perfect for our two night stay. Breakfast was very good and plentiful. Loved our stay. "

"This Hotel is in a great location. Staff are nice and the rooms are very clean."

"This is a delightful boutique hotel. The front desk staff couldn’t be more welcoming, helpful, and seemed truly happy to have us as a customer. The room was a decent size for 2 adults with 3 bags. The windows opened fully to allow fresh Swiss air to circulate. We love the metal blackout blinds that also help with noise reduction. The king size bed was quite comfortable, plenty of pillows, and the typical fluffy duvets. There’s nice little touches that few hotels we’ve used in 6 weeks traveling in Germany, Czech Republic, Poland, Austria, and Italy. In the lobby, there’s fruit, cold water, and flavored candies. The room’s small refrigerator is stocked with complimentary bottled water, Coke and Coke Zero, and fruit juices. The hotel provides passes for free ground transportation during our stay. And the air conditioning worked very good, a necessity in a June heat wave. Bathroom had nice toiletries one of the best showers we’ve experienced during our 6 week trip. The hotel is less than a 10 minute flat walk to the Lucerne train station and main bus center. In addition to the onsite restaurant, there are so many food choices within just a few minutes walk. Old town (Aldstat) and historical sites are a little farther walk, about 15-20 minutes. Though there are dozens of hotel choices, we’d prefer Cascada Boutique Hotel over all others."

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."