"Upon arrival, I was told that there was construction taking place on the rooftop, and I was therefore offered a lower-floor room. Although I would have preferred to be higher up, I accepted the change based on the information I was given.
However, I subsequently discovered that the construction was actually taking place on the floor below. I felt extremely misled by this, as the information I was given upon arrival was clearly not an accurate representation of where the work was taking...
"Upon arrival, I was told that there was construction taking place on the rooftop, and I was therefore offered a lower-floor room. Although I would have preferred to be higher up, I accepted the change based on the information I was given.
However, I subsequently discovered that the construction was actually taking place on the floor below. I felt extremely misled by this, as the information I was given upon arrival was clearly not an accurate representation of where the work was taking...
Deborah