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"Stayed in a cabin. It was pretty Cold outside. But it was beautiful. Like camping with many conveniences. Loved it!"

"Black Bear Lodge was such a nice surprise! The rooms and decor are tasteful and very comfortable, and the true test is the quality linens and towels and extra pillows without asking. The grounds show personal touches like flower beds, raised planters, terraced areas with multiple seating options, and best of all is the total peace and quiet. You are close to South Shore if that is your thing, and skiing at Heavenly in winter is right up the road—you can see Gun Barrel from your room. The staff...

"The hotel was insanely loud. Loud banging throughout the night that almost sounded like construction, yelling, doors slamming, car alarms going off throughout the night. The bed and pillows were very uncomfortable and the sofa in the room had multiple dark stains all over it. The room did not look like it had been wiped down at all. Online, the pricing showed that I would owe $34 at the hotel... Ended up paying over $80 for undisclosed fees. Parking lot entry and exit wasn't working, so it was...

"It was a quiet lodge. No staff were around, which wasn't an issue for our 1 night stay. The room was comfortable, and nicely decorated. A few bottles of water in the fridge would be a nice addition. We appreciated the hot cocoa and tea selection as non-coffee drinkers."

"Just a wonderful, dog friendly hotel that’s within walking distance of several great restaurants and the lake!"

"Rooms get extremely warm key for parking stopped working"

"There was a lack of support to get help unloading our items. There was only one bellman to take our bags up. I would have been fine with loading ourselves but they don't allow guests to use the carts. We waited 30 min to get help. More support for check in would be great."

"Great comfortable stay"

"Worth every penny and we will definitely be back again!"

"Nothing unique. Motel room appeared not properly cleaned, drapes coming down, only 2 light fixtures (both on the same side of the bed). The bathroom was dirty, the mirror had toothpaste spots on it (I wiped off with a napkin I had), shower curtain had a hairclip from previous patron and there was a grocery bag under the sink with what looked like clothes and a post-it note stating "this is not my stuff" Kimberly. Why not throw away then? A blowdryer was once available because the holder was...

"Delightful and funky. Spa robes were ready at the foot of the bed, the fire warmed the room, there was no sink in the bathroom, and the kitchen outlet was directly over the quality Italian range. Desolation Hotel is isolated at the end of Hope Valley, which was an essential part of the Emmigrant Trail. The "hotel" is a collection of comfortable cabins hidden in the trees above the restaurant/lobby & outdoor bar & dining area. It is an ideal location for those who like hiking or trout fishing."

"no shampoo conditioner in the room, nobody answered housekeeping calls, nobody answered the calls to front desk"

"The room was okay. Pillows very thin. I had tiny bugs in the bathroom which I informed the person in the office. He said he would let his pest control people know. That didn’t help me out any. There is a portable heater provided to make the room warm(er), which seemed odd for a motel/hotel to have."

"Clean room"

"Super easy check in and they let me check in early"

"Enjoyed the free bikes! Staff was friendly and helpful. Great location"

"Muy limpio, el anfitrión muy amables, fue facilisimo el registro y la estancia muy cómoda. Recomendado totalmente."

"Not the greatest place but it wasnt bad. One of the few motels there that will let you bring more than just a yap dog. There is a dog area to walk them. It could use new carpet. I dont blame them for waiting since dogs are in and out."

"Good"